Hr jobs in South Africa

Ready to help build a fast-growing cleaning startup from the ground up?

We're Neat Hive Cleaning, a Portland, OR-based home cleaning company expanding rapidly.

We're looking for a proactive, resourceful Virtual Assistant who thrives in a startup environment and is excited to work directly with the owner to scale the business. This is a full-time, fully remote role.

You'll be the bridge between our customers, cleaning teams, and operations — making sure the business runs smoothly every day.

• Manage customer inquiries via phone, email, and chat
• Book, reschedule, and confirm cleaning appointments
• Handle inbound and outbound sales — turning leads into happy customers
• Interview, hire, and onboard cleaners to maintain quality
• Coordinate schedules between customers and cleaners
• Assist with customer feedback and quality control
• Troubleshoot daily operational issues with a problem‑solving mindset
• Track bookings, revenue, and team performance

• You love solving problems and "closing the loop" with customers
• You're fluent in English (written + spoken) and comfortable with North American customers
• You're organized, tech‑savvy (Google Sheets, OpenPhone, CRM tools), and detail‑oriented
• You thrive in a fast‑paced, startup setting with direct founder involvement
• You're calm under pressure and enjoy juggling multiple tasks at once
• You're excited about professional growth into an operations manager / general manager role

• 2+ years customer service or administrative support experience (home services a plus)
• Experience working remotely or as a virtual assistant
• Sales and / or phone experience preferred
• Must be available during Pacific Time hours, including weekends (Sat + Sun full days required)
• Flexibility to take two weekdays off instead of weekends

• Competitive pay: $4–$7 / hr USD depending on experience
• Bonuses for hitting sales and performance targets
• Paid bi‑weekly via Wise
• Direct mentorship from the founder
• Career growth into senior operations or management roles
• A supportive, international team environment

If you're looking for a role where you can grow, learn directly from a founder, and help build a startup from the ground up — we'd love to hear from you.