Xfinity Retail Sales Consultant

Blueface Ltd; Gauteng; On-site; ZAR 428 000 - 601 000; Full time

Job summary

A leading telecommunications provider seeks a Retail Sales Consultant in Gauteng, South Africa. This role involves direct interaction with customers, offering exceptional service, and maintaining product knowledge. Candidates should have a High School diploma and 2-5 years of retail experience, preferably in consumer electronics. We offer competitive pay, commission opportunities, and numerous benefits, including medical and tuition reimbursement.

Benefits

Medical, Dental, and Vision coverage

Discounted tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement of up to $8,000

Paid Time Off

401(k) Savings Plan with matching

Qualifications

• 2-5 years of related experience preferred, ideally in consumer electronics/wireless retail sales.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Punctual attendance and the ability to lift 25-pound boxes.

Responsibilities

• Work directly with customers in-store, addressing their product needs.
• Provide excellent customer service during all interactions.
• Assist customers with account statements and billing.
• Resolve customer issues and answer inquiries.
• Maintain detailed knowledge of products and services.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or GED

Job description

Xfinity Retail Sales Consultant page is loaded## Xfinity Retail Sales Consultantlocations : CO - Glenwood Springs, 25 MARKET ST UNIT D STE C - Retail XFR

• time type : Full time posted on : Posted Today time left to apply : End Date : December 13,
• (30+ days left to apply) job requisition id : R
• Comcast brings together the best in media and technology.

We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Hourly (Salary is $ Base Rate + Targeted Commission) The housing allowance is payable as taxable income and is contingent upon employment in designated work locations. Should an employee transfer to a non-eligible location, the housing allowance will be discontinued. Eligibility for the housing allowance requires a regular work schedule of 40 hours or more per week. This allowance is in addition to the base hourly wage and any applicable commissions.

Who we are :

• Great Places to Work has named Comcast NBCUniversal one of its ' Best Companies to Work For'
• For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn
• Comcast is named a top 20 company on DiversityInc's 'Top 50' List At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers.

We are the largest network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader.

Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else.

We take pride in our work, products, services, and dedication to the community.

We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike.

Job Description

What you will be doing

• Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
• Providing expert-level understanding and for customers and Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!

We aim to connect our products and services to our customer's everyday lifestyles. We are hiring immediately.

Join Comcast and be a Part of Something Big.

Employees at all levels are expected to :

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

What you will need to have

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics / wireless retail sales experience
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
• Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance.
• Ability to carry and / or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Perks and Benefits

Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.

We offer Day-One benefits!

• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement of up to $8,000
• Paid Time Off
• A K Savings Plan – with up to 6% dollar-to-dollar matching.

...and much more

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications. Cast is an EOE / Veterans / Disabled / LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

Please contact us to request accommodation.

Skills

• Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay : $

Total Target Compensation (Base Pay plus Targeted Commission) : $

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.

Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Additionally, Comcast provides best-in-class Benefits to eligible employees.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.

That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the on our careers site for more details. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

High School Diploma / GED (Required)

Certifications

(if applicable)

Relevant Work Experience

2-5 Years

We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.