X2 Wellness Assistant - Clicks Omni Square

Clicks Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Johannesburg is seeking a Wellness Assistant to deliver exceptional customer service. The role involves consulting with customers on healthcare products and driving sales through effective brand promotion. Ideal candidates should have a matric qualification and at least 1 year of related experience. This full-time position is perfect for those passionate about health and nutrition.

Qualifications

• At least 1 year related experience.
• Selling skills; customer related training.

Responsibilities

• Deliver exceptional customer service through in-store visibility and proactivity.
• Consult with customers and provide suitable advice on healthcare products.
• Drive healthcare sales through promotion of brands by cross-selling.
• Ensure high standards of hygiene and cleanliness within the store.

Skills

Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Education

Matric

Job description

Overviewx2 Wellness Assistant - Clicks Omni Square role at Clicks Group.

Listing status : Online.

Apply by : 30 October

Location : Johannesburg.

Contract : Permanent.

Remuneration : Market Related.

EE position : Yes.

Job Objectives

• To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
• To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
• To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
• To prevent wastage in own area by adhering to stock rotation principles.
• To prevent stock losses by following all risk management policies and principles.
• To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
• To implement product merchandising by following the merchandising guidelines and procedures.
• To adhere to all store standard operating procedures.
• To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Knowledge (Desirable)

• Basic health, fitness and supplements product knowledge

Knowledge (Essential)

• Basic knowledge of retail store operations principles (stock management, merchandising, risk management)

Skills (Essential)

• Good communication and interaction skills
• Customer and service orientation
• Selling skills
• Merchandising skills

Skills (Desirable)

• Basic computer literacy

Competencies (Essential)

• Relating and Networking
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations

Competencies (Desirable)

• Following Instructions and Procedures
• Presenting and Communicating Information
• Achieving Personal Work Goals and Objectives

Experience (Essential)

• At least 1 year related experience
• Selling skills; customer related training

Experience (Desirable)

• Experience working with sports nutrition and vitamin related products

Education (Essential)

• Matric

Education (Desirable)

• Sports / fitness / nutrition qualification

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Retail