x2 Area Managers (Ecowize Talent Pool - Open for applications)

Ecowize; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A cleaning services provider based in Gauteng requires an Area Manager to oversee cleaning operations and manage key accounts. The ideal candidate will be a natural leader with a passion for operations and customer interactions. Responsibilities include maintaining client relationships, driving operational excellence, and ensuring compliance with health and safety regulations. A strong background in operations management is essential for ensuring the effectiveness of cleaning services across the region.

Qualifications

• Proven experience in key account management and operational leadership.
• Strong communication and relationship-building skills.
• Experience in managing cleaning operations preferred.

Responsibilities

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategy to grow Ecowize Footprint in this region.
• Lead and manage Site Managers for operational activities.

Skills

Key account management

Operational leadership

Customer relationship management

Team development

Job description

Purpose of this role is to ensure the profitability of all sites within the portfolio by managing risks and identifying opportunities as the key account manager, as well as instilling customer centricity through regular, meaningful interactions. Purpose is also to ensure compliance in terms of Health and Food Safety, operational stability, and people development.

We require a skilled and competent Area Manager to join the Ecowize Group to oversee cleaning operations in the Free State. If you are a natural leader and you have a passion for operations combined with key account management, this is the role for you.

High-level Objectives

• Drive Operational Excellence through regular, meaningful interactions to drive an inclusive partnership with each customer.
• Ensuring that all sites take the necessary actions and ensure training interventions to prevent damages and maintain facilities, equipment, and machinery.
• People Focus on empowering, developing and motivating teams and individuals to perform at their best. Ensure continuous development for yourself and team.
• Food Safety Focus in ensuring that all sites take the necessary actions and ensure training interventions are taken to eliminate food safety risks.

Main responsibilities

• Maintain and build strong relationships with new and existing customers.
• Plan and execute business strategy to grow Ecowize Footprint in this region.
• Generate leads for possible new business opportunities and communicate leads to Business Development Manager.

Job Specification

• Attend monthly meetings to discuss all aspects of the site such as progress reports, client feedback and team performance, aggregate hygiene reports, and budgets.
• Use information obtained at the site to complete inspections, micros, audits, and customer feedback.
• Conduct and report meetings with Teams.
• Responsible for all portfolio operational activities, including operational problem-solving.
• Lead & manage Site Managers, who in turn must manage their teams in order to produce a food-safe portfolio, daily.
• Enforce a hygienic & safe working environment, with compliance to all statutory safety regulations.
• Manage individual and team performance of HR Resource, and coach & develop Site Managers.
• Manage and achieve the Portfolio Financial Budget.
• Adhere to and promote the Company Value System by compliance with the Ecowize Way.