Workshop Technician

Weskus Personeel; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local repair service provider in Cape Town seeks a Workshop Technician to manage tool repairs and provide expert customer service. The ideal candidate will have experience with power tools, be organized, and capable of working independently. Responsibilities include booking in tools for repair, generating job cards, and overseeing the entire repair process. Must have own transportation and be computer literate.

Qualifications

• Must be able to communicate effectively with customers regarding repairs.
• Experience with workshop technicians and power tools is mandatory.
• Must be computer literate and able to manage the repair process.

Responsibilities

• Manage the repair and maintenance of tools.
• Oversee the entire repair process from booking tools to dispatch.
• Generate job cards and follow up on repairs.

Skills

Communication

Technical Repair Skills

Customer Service

Time Management

Job description

Job Description

The role involves managing the repair and maintenance of tools ensuring high-quality service and technical support to customers. The position requires a technically minded individual who can confidently interact with clients provide expert advice and oversee the entire repair process from start to finish. The ideal candidate is organized professional and capable of handling multiple tasks efficiently while maintaining excellent customer service standards.

Requirements

• Communicate with customers regarding their tools needing repair
• Receive and book-in tool for repair on ERP system
• Generate job cards
• Strip and quote
• Follow-up on go-aheads
• Pick spare parts for repair
• Repair tools
• Invoice repaired tools
• Arrange dispatch / collection of tools
• Handle all repair queries telephonically or in person

Experience

• Workshop technician experiences a must with power tools experience highly preferable
• Technically minded
• Confident self-starter and disciplined
• Presentable and well spoken
• Must be confident to speak to customers and advise them on technical matters regarding their tools and spares
• Must have own transport
• Must be computer literate and able to handle the whole process from receiving tools for repairs booking in tools quoting repairing invoicing etc.

Required Experience

IC

Key Skills

Airside Operations, Anti Money Laundering, Apprentice, IT Sales and Marketing, ABAP, Entry Level

Employment Type

Full-Time

Experience

years

Vacancy

1