Workshop Manager

University Of Fort Hare; Johannesburg; On-site; ZAR 480 000 - 600 000; Full time

Job summary

A leading automotive company is seeking an experienced Workshop Manager to lead their service operations in Johannesburg. The ideal candidate will have at least 5 years of experience managing teams and achieving profitability in a corporate dealership setting. This role involves overseeing workshop operations and ensuring quality standards, as well as fostering positive customer relationships. Competitive annual salary is offered.

Qualifications

• Proven track record of achieving targets and delivering departmental profitability.

Responsibilities

• Supervise technicians, mechanics, service advisors and manage supplier relationships.
• Drive positive profit margins for service and repairs.
• Manage production schedules, quality control and customer interactions.
• Oversee parts management and inventory control.
• Ensure efficient vehicle receiving, reconditioning and showroom preparation.
• Handle customer complaints and maintain strong relationships.

Skills

Strong leadership and staff management capabilities

Entrepreneurial mindset

Ability to thrive under pressure

Excellent interpersonal skills

Technical expertise with quality standards focus

Multi-tasking ability

Education

Minimum 5 years as a Workshop Manager

Tools

MS Office Suite

Automotive platforms (Evolve, IAL)

Job description

Overview R - R Annually Cost To Company

An innovative automotive group providing cutting-edge digital sales experiences is seeking an experienced Workshop Manager to lead their service operations.

This is an exciting opportunity to join a dynamic organization that's disrupting the automotive industry with a focus on creating magical customer experiences.

As Workshop Manager, you'll oversee all aspects of workshop operations, from team supervision to profitability management.

You'll be responsible for ensuring efficient production, maintaining quality standards, and driving positive customer outcomes while managing the complete vehicle reconditioning and service process.

Qualification Expectations

Minimum 5 years as a Workshop Manager Corporate dealership and volume brand experience Proven track record of achieving targets and delivering departmental profitability

Responsibilities

• Supervise technicians, mechanics, service advisors and manage supplier relationships
• Drive positive profit margins for service and repairs
• Manage production schedules, quality control and customer interactions
• Oversee parts management and inventory control
• Ensure efficient vehicle receiving, reconditioning and showroom preparation
• Handle customer complaints and maintain strong relationships

Critical Skills

• Strong leadership and staff management capabilities
• Entrepreneurial mindset with results-driven approach
• Ability to thrive under pressure in fast-paced environments
• Excellent interpersonal and conflict resolution skills
• Technical expertise with quality standards focus
• Multi-tasking ability with end-to-end project management

Digital Requirements

• Proficiency in MS Office Suite
• Experience with automotive platforms (Evolve, IAL advantageous)
• Digital fluency essential
• Please note only shortlisted candidates will be contacted