Wine Service Professional

Bebeewine; Stellenbosch; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A renowned winery in Stellenbosch is seeking an experienced Assistant Sommelier to enhance the dining experience by suggesting suitable wine pairings and training staff on wine knowledge. The ideal candidate will have strong wine knowledge, exceptional guest service skills, and a passion for the hospitality industry. This role involves managing inventory, updating the wine list, and establishing supplier relationships to ensure quality offerings.

Qualifications

• 1-2 years of wine tutoring experience preferred.
• In-depth knowledge of wines including grape varieties and processes.
• Ability to communicate wine knowledge to guests.

Responsibilities

• Train restaurant staff on wine knowledge.
• Maintain presentation and temperature of drinks.
• Update wine list regularly to reflect current offerings.
• Place orders for wines and beverages.
• Build relationships with suppliers for new wines.
• Manage inventory levels and equipment maintenance.

Skills

Wine knowledge

Exceptional guest service

Interpersonal communication

Customer service orientation

Passion for wine

Education

Grade 12 certificate or equivalent

Wine certification from Cape Wine Academy or WSET level 1

Job description

Assistant Sommelier Role Overview

The Assistant Sommelier role is a dynamic position that involves suggesting suitable wines to pair with menu dishes, taking into account guests' tastes and preferences, as well as complementing their food.

This role requires a strong passion for wine, combined with exceptional guest service skills.

Key Responsibilities

• Train restaurant staff on wine knowledge and service standards, ensuring they are equipped to provide top‑note service.
• Maintain the presentation and temperature of all drinks, guaranteeing an exceptional dining experience for our guests.
• Update the wine list regularly to reflect current offerings, keeping it fresh and exciting for our customers.
• Place orders for all wines and beverages, selecting high‑quality products that meet our standards.
• Meet with suppliers to source new and exciting wines, building relationships and staying up‑to‑date with industry trends.
• Ensure the wine service area is set up and ready for service, creating a welcoming environment for our guests.
• Manage inventory levels and equipment maintenance, minimizing losses through breakage, waste, theft, and incorrect orders.
• Conduct regular temperature checks to ensure optimal storage conditions, maintaining the quality of our wines.
• Keep decanters clean and well‑maintained, presenting our wines in the best possible light.

Requirements and Qualifications

• Grade 12 certificate or equivalent, demonstrating a strong foundation in education.
• Wine certification from Cape Wine Academy or WSET level 1, showcasing expertise in wine knowledge.
• 1‑2 years of wine tutoring experience (preferable), providing hands‑on training and guidance.
• In‑depth knowledge of wines, including grape varieties, regions, harvest times, climates, soils, and wine‑making processes.
• Ability to communicate complex wine knowledge to guests, making it accessible and enjoyable.
• Passion for wine and hospitality, driving excellence in service.
• Product knowledge and excellent interpersonal‑communication skills, enabling effective collaboration and customer interactions.
• Strong customer service orientation, focusing on delivering exceptional experiences.
• Professional working relationships with all departments, fostering a positive and supportive team environment for comfortable interacting with distinguished clientele, providing personalized service.
• Well‑presented and enthusiastic attitude, embodying the spirit of our brand.
• Flexibility and accountability in work assignments, adapting to changing circumstances and priorities.