Wellness Officer - Limpopo Region

Fidelity Services Group; Polokwane; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading services organization is seeking a Wellness Officer in Limpopo to support the mental well-being of employees. The role involves providing counselling, facilitating workshops, and promoting wellness awareness within the company. Candidates should have a degree in Social Work and experience in a related field. This position requires strong interpersonal skills and a commitment to enhancing workplace wellness.

Qualifications

• Required to be licensed or eligible for licensure as a social worker.
• Previous experience providing counselling in mental health or wellness.
• Valid driver's license and own vehicle required.

Responsibilities

• Provide counselling and emotional support to employees.
• Facilitate workshops to educate on health challenges.
• Promote wellness awareness through internal communications.
• Conduct Mental Health First Aid training.
• Facilitate financial literacy workshops.

Skills

Counselling skills

Interpersonal skills

Communication skills

Problem-solving

Ability to maintain confidentiality

Education

Grade 12 / Matric Certificate

Degree in Social Work

Job description

Job title: Wellness Officer - Limpopo Region

Job Location: Limpopo, Polokwane

Deadline: December 18, 2025

Main Job Purpose

The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well‑being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.

Minimum Requirements

• Grade 12 / Matric Certificate.
• A degree in Social Work.
• Licensed or eligible for licensure as a social worker in the state of employment.
• Previous experience providing counselling and support services in a mental health or wellness setting.
• Valid driver's license and own vehicle is required.
• Language: English, Sepedi, Xitsonga, Tshevenda (Added Advantage).
• Preferably based in the Polokwane area, willing to travel within Limpopo Region.
• Strong interpersonal and communication skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Familiarity with mental health resources and support services in the community.
• Ability to maintain confidentiality and professionalism in all interactions with employees.
• Commitment to promoting mental health and wellness in the workplace.

Job Objectives

• Facilitate provision of critical financial and non‑financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships.
• Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression and build resilience and coping mechanisms.
• Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Provide or facilitate counselling services for employees and their immediate families.
• Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Conduct Mental Health First Aid Training.
• Facilitate, schedule or train employees as Mental Health First Aid Trainers to identify and support employees in distress.
• Provide emotional support and practical support to employees affected by death of a co‑worker.
• Collaborate with HR, COIDA department managers to identify affected employees—create regional WhatsApp groups (HR, COIDA and Wellness Champions) for quick communication mechanism.
• Schedule bereavement support sessions and counselling sessions facilitated by grief counsellor for affected teams within one week of incident.
• Report back to National Wellness Manager within 24 hours.
• Create peer support groups within teams to foster a culture of empathy and shared healing.
• Facilitate quarterly on‑site health screening focusing on blood pressure, glucose levels, BMI etc.
• Facilitate ongoing workshops and awareness sessions on physical wellness focusing on blood pressure, glucose levels, BMI etc.
• Promote physical wellness through internal communication (email, posters, FESS, EVP Team sessions focusing on blood pressure, glucose levels, BMI etc.).
• Facilitate financial literacy workshops to educate employees on budgeting, savings and managing debt.
• Promote financial literacy through internal communication (email, posters, FESS, EVP Team sessions focusing on budgeting, savings and managing debt).
• Pre‑Retirement Planning.
• Schedule and coordinate one‑on‑one sessions for employees due for retirement between 50 and 60 years of age facilitated by financial advisors.
• Keep records and report pre‑retirement session held and report to National Wellness Manager on monthly basis.
• Facilitate team‑building activities to foster camaraderie.
• Facilitate skills development programs to enhance job‑related skills and career growth.
• Facilitate Wellness Days to educate employees about Wellness.

Other Personality Attributes

• Energetic self‑starter.
• Hands‑on approach.
• Commercially and financially focused.
• Entrepreneurial streak.
• Cohesive and systemic thinker.
• Attention to detail and accuracy.
• Demanding and strong manager with very high standards and proven leadership qualities.
• Creative problem solver.
• Confident communicator, strong in both verbal and written communications.
• Ability to influence (up and down).
• Ability to effectively business partner with cross‑functional departments, and other stakeholders of the business.
• Team player / resilient character.
• Medical / Healthcare jobs