Wellness Officer - Limpopo Region

Fidelity Services Group; Limpopo; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading integrated risk and security solutions provider seeks a Wellness Officer to support employees' mental and emotional well-being. The role involves offering counselling services, facilitating workshops, and promoting overall wellness. Ideal candidates are socially qualified with experience in similar settings and possess strong communication skills. This is a full-time position based in Polokwane, Limpopo.

Qualifications

• Licensed or eligible for licensure as a social worker.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Support the mental and emotional well-being of employees.
• Facilitate workshops to address health challenges.
• Provide counselling services for employees and their families.

Skills

Counselling skills

Communication skills

Interpersonal skills

Understanding of mental health resources

Problem-solving skills

Education

Degree in Social Work

Grade 12/Matric Certificate

Job description

REGIONAL FIDELITY CARES AND WELLNESS CHAMPION

Vacancy: Wellness Officer

Reporting to: Corporate Wellness Manager

Location: Polokwane (Limpopo Region)

Main Job Purpose:

The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.

Minimum Requirements:

• Grade 12/Matric Certificate.
• A degree in Social work.
• Licensed or eligible for licensure as a social worker in the state of employment.
• Previous experience providing counselling and support services in a mental health or wellness setting.
• Valid driver's license and own vehicle is required.
• Language: English, Sepedi, Xitsonga, Tshevenda (Added Advantage).
• Preferably based in the Polokwane area, willing to travel (Limpopo Region)
• Strong interpersonal and communication skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Familiarity with mental health resources and support services in the community.
• Ability to maintain confidentiality and professionalism in all interactions with employees.
• Commitment to promoting mental health and wellness in the workplace.

Jobs Objectives:

• Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships.
• Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression and build resilience and coping mechanisms.
• Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Provide or facilitate counselling services for employees and their immediate families.
• Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Mental Health First Aid Training.
• Facilitate, schedule or train employees as Mental Health First Aid Trainers to identify and support employees in distress.
• Provide emotional support and practical support to employees affected by the death of a co‑worker.
• Collaborate with HR, and COIDA department managers to identify affected employees – create regional WhatsApp groups (HR, COIDA and Wellness Champions) for quick communication mechanism.
• Schedule bereavement support sessions and counselling sessions facilitated by a grief counsellor for affected teams within one week of the incident.
• Report back to National Wellness Manager within 24 hours.
• Create peer support groups within teams to foster a culture of empathy and shared healing.
• Facilitate quarterly on‑site health screening focusing on blood pressure, glucose levels, BMI etc.
• Facilitate ongoing workshops and awareness sessions on physical wellness focusing on blood pressure, glucose levels, BMI etc.
• Promote physical wellness through internal communication (email, posters, FESS, EVP Team sessions focusing on blood pressure, glucose levels, BMI etc.).
• Facilitate financial literacy workshops to educate employees on budgeting, savings and managing debt.
• Promote financial literacy through internal communication (email, posters, FESS, EVP Team sessions focusing on budgeting, savings and managing debt).
• Pre‑Retirement Planning.
• Schedule and coordinate one‑to‑one sessions for employees due for retirement between 50 and 60 years of age facilitated by financial advisors.
• Keep records and report pre‑retirement sessions held and report to National Wellness Manager on a monthly basis.
• Facilitate team‑building activities to foster camaraderie.
• Facilitate skills development programs to enhance job‑related skills and career growth.
• Facilitate Wellness Days to educate employees about wellness.

Other personality attributes:

• Energetic self‑starter.
• Hands on approach.
• Commercially and financially focused.
• Entrepreneurial streak.
• Cohesive and systemic thinker.
• Attention to detail and accuracy.
• Demanding and strong manager with very high standards and proven leadership qualities.
• Creative problem solver.
• Confident communicator, strong in both verbal and written communications.
• Ability to influence (up and down).
• Ability to effectively business partner with cross‑functional departments, and other stakeholders of the business.
• Team player / resilient character.

This role holds an ideal growth opportunity in Southern Africa’s fastest growing and largest Integrated Risk and Security Solutions Provider. The appropriate candidates will become eligible to participate in development programmes and be exposed to a wide variety of businesses.

We reserve the right not to make an appointment to any advertised position.

Whilst preference is always given to existing employees and the choice is made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.