Wellness Assistant (Kyalami)

Wellness Warehouse Group; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and wellness retailer in Johannesburg seeks a dedicated individual for customer sales and support. Responsibilities include greeting customers, identifying their needs, achieving sales targets, and ensuring proper stock management. Candidates should possess Grade 12 and relevant qualifications, along with strong communication skills. The role offers a 'cost to company' remuneration model, medical aid options, birthday leave, and team discounts.

Benefits

Team member discounts

Ongoing learning and development

Birthday leave

Medical aid options

Qualifications

• Minimum 3 years retail sales experience, with 2 years industry-specific.
• Ability to work weekends and extended retail hours.
• Competency Assessment Achieved.

Responsibilities

• Approach and assist all customers to enhance their experience.
• Meet sales and unit targets.
• Ensure store disciplines and accurate stock counts.

Skills

Customer service

Sales skills

Communication

Problem-solving

Education

Grade 12

Relevant diploma in health/wellness

Relevant Degree in Homeopathy, Naturopathy, or Phytotherapy

Job description

Approach all customers, greet, smile and offer assistance

Identify customer needs in order to provide optimal experience

Takes responsibility for serving the customer and finding solutions to customers' queries

Apply Selling Skills

Meet customers needs and expectations by asking, listening to and advising customers as to options / services / products available

Offers alternatives to the customer if merchandise is not available

Achievement of sales and unit targets

Knows what new lines and promotions have come into the store

Specialise in all departments through focussed supplier training and prescribed booklist completion

Store Disciplines & Productivity

Opening & closing procedures are followed

To ensure all merchandising principles are in place at all times and that every item is ticketed

Ensure accurate stock counts & checking of product expiry dates

Cash handling - assist at point of sale and with cash ups

JOB SPECIFICATIONS : Grade 12

Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge) and / or Minimum 3 years retail sales experience (2 years industry specific)

Relevant Degree in Homeopathy, Naturopathy, Phytotherapy, Chinese Medicine or any qualification in the natural space.

Very good written and verbal communication skills

Ability and willingness to work weekends and extended retail hours

Competency Assessment Achieved

OFFER :

Remuneration based on a 'cost to company' model and performance incentives.

All permanent team members are required to join the company's provident fund and risk benefit.

Medical aid options are available.

Birthday leave

Team member discounts on in-store and online purchases

Ongoing learning and development through our in-house Wellness Training Academy and supplier training.

Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

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