Wellness Assistant - Clicks Sky City Mall

Clicks Group Limited; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in South Africa is seeking a Wellness Assistant to provide exceptional customer service and advice on healthcare products. The ideal candidate should have at least 1 year of related experience and knowledge of nutrition and supplements. Join a supportive environment that fosters personal development and customer loyalty.

Qualifications

• At least 1 year related experience.
• Experience working with sports nutrition and vitamin related products.

Responsibilities

• Deliver exceptional customer service.
• Provide suitable advice on healthcare and nutritional products.
• Drive healthcare sales through promotion of brands.
• Ensure stock availability and maintain hygiene standards.

Skills

Good communication and interaction skills

Customer and service orientation

Selling skills

Merchandising skills

Job description

• Listing status : OnlineApply by : 24 March
• Position summaryIndustry : FMCG & Supply Management
  Job category : Other : FMCG, Retail, Wholesale and Supply Chain
  Contract : Permanent
  Remuneration : Market Related
  EE position : Yes

Wellness Assistant - Clicks Sky City Mall Listing reference : click_

About our company

Clicks Group Introduction To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Key Responsibilities

• Deliver exceptional customer service through in-store visibility and proactivity to customer needs.
• Consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
• Drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling.
• Ensure stock availability in the healthcare aisles through compliance with stock management principles.
• Prevent wastage by adhering to stock rotation principles.
• Follow all risk management policies to prevent stock losses.
• Maintain high standards of hygiene and cleanliness within the store.
• Assist in product merchandising by following the merchandising guidelines.
• Adhere to all store standard operating procedures.
• Focus on own development and product knowledge to ensure continuity of service.

Job Knowledge

• Essential : Basic health, fitness and supplements product knowledge
• Essential : Basic knowledge of retail store operations principles

Job Related Skills

• Essential : Good communication and interaction skills
• Essential : Customer and service orientation
• Essential : Selling skills
• Essential : Merchandising skills

Job Experience

• Essential : At least 1 year related experience
• Essential : Experience working with sports nutrition and vitamin related products

Education

• Relating and Networking
• Persuading and Influencing
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Presenting and Communicating InformationAchieving Personal Work Goals and Objectives
• Coping with Pressures and Setbacks
• Adapting and Responding to Change
• Adhering to Principles and Values
• Planning and Organising
• Working with People

We also encourage people with disabilities to apply.

Kindly note only applicants who meet the minimum requirements will be contacted. All positions will be filled in accordance with our Employment Equity plan.