Website Warehouse Ops Lead - Dispatch & Service

Furniture Force (Pty) Ltd T / A Decofurn Furniture; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A furniture retail company in Gauteng seeks an Assistant Website Warehouse Manager to ensure accurate and efficient dispatching of website orders. The ideal candidate will manage warehouse processes, oversee staff, and maintain high levels of customer service. Suitable applicants should have a Grade 12 equivalent and logistics experience. This role requires strong communication skills and warehouse management system experience.

Qualifications

• Grade 12 or equivalent.
• Relevant diploma/degree in logistics and/or operations is preferred.
• 3+ years retail/logistics experience.
• Warehouse Management System experience.
• Computer literate – Word, Excel, Outlook & Google Sheets.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage compliance of existing processes in the warehouse.
• Ensure correct dispatch procedures are followed.
• Plan deliveries when needed.
• Maintain documentation process of picking slips, delivery notes, and waybills.
• Manage relations with third-party logistics partners.
• Ensure maximum efficiency through process review.
• Provide high level of customer service.
• Manage quality control and accuracy of orders.

Skills

Warehouse Management System experience

Excellent communication and interpersonal skills

3+ years retail/logistics experience

Computer literacy (Word, Excel, Outlook & Google Sheets)

Education

Grade 12 or equivalent

Relevant diploma/degree in logistics and/or operations

Job description

A furniture retail company in Gauteng seeks an Assistant Website Warehouse Manager to ensure accurate and efficient dispatching of website orders. The ideal candidate will manage warehouse processes, oversee staff, and maintain high levels of customer service. Suitable applicants should have a Grade 12 equivalent and logistics experience. This role requires strong communication skills and warehouse management system experience.