Overview
Job Summary :
We are seeking a dedicated and technically skilled IT Field Technician to join our team in Durban
The successful candidate will be responsible for on-site installation, maintenance, and troubleshooting of IT infrastructure and systems at client locations. You will play a vital role in ensuring our clients’ IT environments operate smoothly and securely.
Responsibilities
- Install, configure, and maintain hardware and software at client sites.
- Diagnose and resolve technical issues promptly.
- Conduct routine maintenance and system updates.
- Provide technical support and training to end-users.
- Travel to various client locations as required.
- Maintain accurate documentation of work performed and inventory.
- Comply with company policies, including honesty and integrity standards.
Requirements
- Own a reliable personal vehicle, mobile phone, and laptop.
- Strong computer literacy and familiarity with common operating systems and software.
- Willingness to travel frequently within assigned regions.
- Ability to pass regular polygraph tests regarding honesty and drug-free compliance.
- Excellent problem-solving and communication skills.
- Prior experience in IT support or field service roles is preferred but not mandatory.
Qualifications
- High school diploma or equivalent; technical certifications are a plus.
- Valid driver’s license and clean driving record.
- Ability to work independently and as part of a team.
- Flexibility to work outside regular hours if needed.