Warehouse Supervisor

Maersk; Heidelberg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading logistics firm in South Africa is seeking a Warehouse Supervisor responsible for managing warehouse operations, ensuring compliance with safety regulations, and leading team members. Ideal candidates will have 3–5 years of supervisory experience in a high-security environment, familiarity with WMS, and strong leadership skills. The role requires effective communication and the ability to manage customer interactions while driving continuous improvement in operations.

Qualifications

• Minimum 3–5 years warehouse supervisory experience in a 3PL or high-security environment.
• Experience with WMS and inventory control.
• Strong communication and leadership skills.

Responsibilities

• Supervise daily warehouse operations to meet customer SLAs.
• Enforce safety and security measures.
• Ensure regulatory and customer compliance.
• Lead and develop staff through coaching and performance reviews.
• Coordinate with carriers and customer contacts for shipment management.
• Drive continuous improvement in warehouse processes.
• Prepare and report operational performance to management.

Skills

Warehouse supervisory experience

WMS and inventory control

Forklift and equipment certification

Strong communication skills

Leadership skills

Tools

Barcode/RFID systems

Job description

Would like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? The Warehouse Supervisor is responsible for supervising warehouse staff, enforcing safety and regulatory controls specific to tobacco handling, maintaining inventory accuracy, and delivering on customer KPIs and contractual service levels. This role balances people leadership with hands‑on operational oversight to ensure on‑time, compliant distribution and storage.

WHAT WE OFFER

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES

• Supervise daily warehouse operations: manage receiving, putaway, picking, packing, and dispatch to meet customer SLAs.

• Enforce safety and security: maintain a safe workplace, enforce PPE, lock‑and‑key controls, and restricted access for excise goods.

• Ensure regulatory and customer compliance: follow tobacco‑specific SOPs, excise documentation, traceability, and audit readiness.

• Lead and develop staff: coach teams, run shift briefings, manage attendance, and support performance reviews.

• Coordinate with carriers and customer contacts: schedule inbound/outbound movements and resolve shipment exceptions.

• Drive continuous improvement: identify process improvements, reduce waste, and support cost control initiatives.

• Report and elevate: prepare daily/weekly operational reports and elevate issues to management and the customer as required.

WHO WE ARE LOOKING FOR

Someone with

• Minimum 3–5 years warehouse supervisory experience in a 3PL or high‑security environment.

• Experience with WMS and inventory control; familiarity with barcode/RFID systems preferred.

• Forklift and equipment certification where applicable.

• Strong communication and leadership skills with proven ability to manage shift teams and customer interactions.

Key performance indicators (KPIs)

• On‑time dispatch rate; inventory accuracy; order pick accuracy; safety incident rate; customer satisfaction / SLA compliance.

Working conditions & compliance notes

• Role requires adherence to strict security and age‑restriction policies for tobacco products, participation in audits, and occasional overtime during peak periods.

• The supervisor must maintain confidentiality and integrity in handling excise‑sensitive inventory

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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