Job Purpose
The purpose of this role is to execute on specific primary and secondary distribution tasks within the warehouse environment. The role will be responsible to lead and monitor compliance with standard operational policies and procedures to contribute towards improved stock control.
Key Accountabilities and Outputs
Qualifications and Experience
- Bachelors Degree (3 years) / NQF level 7 (Essential)
- Up to 6 years experience (Operational Execution)
- MS Excel; MS Word; SAP; E Mail; MS PowerPoint
Key Qualities
Communication
- Communication around escalated or difficult queries with customers or clients
Problem Solving
- Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.
Relationships Maintained
Behavioural Competencies
Conflict Management
- Ability to openly addresses conflicts as they arise to ensure maintenance of strong relationships
- Considers relevant information when resolving conflict.
- Demonstrates an understanding of all parties view‑points.
- Takes a calm and objective approach when resolving conflict.
- Proposes suggestions which promote resolution to conflicts.
Planning and Organising
- Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
- Able to prioritise activities and resources, ensuring that results are achieved effectively.
- Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.
Leadership
- Able to communicate and gain team commitment to a vision of what is to be achieved.
- Delegates fully and creates opportunities which help others to develop their potential.
- Identifies inequalities of opportunity within the workplace and takes steps to address them.
- Inspires and empowers others to overcome difficulties and achieve goals.
- Nurtures strong team identity and pride.
Verbal Communication
- Able to communicate verbally in a logical manner.
- Takes the intended audience into account when communicating verbal information.
- Makes use of appropriate business language in verbal communication.
- Includes all relevant information in verbal arguments.
- Demonstrates proficiency of language in verbal communication.
- Interprets complex information to expresses own viewpoint in verbal communication.
- Concludes verbal arguments by making reference to relevant facts
Continuous Improvement
- Increases performance expectations when success has been achieved
- Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.
- Finds ways to fast‑adapt improvement ideas to work processes
- Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements