Warehouse Manager

Silki; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A logistics company in Cape Town is seeking an experienced Warehouse Manager to oversee warehouse operations and inventory management. The role involves ensuring efficient order fulfillment, streamlining workflows, and supervising staff. The ideal candidate will have strong organizational skills, at least 3 years of experience, and a good understanding of stock control systems. This is a fast-paced role with opportunities for managing national expansion.

Qualifications

• 3+ years' experience in warehouse, dispatch, or inventory management.
• Strong knowledge of stock control systems and order fulfilment workflows.
• Excellent organisational and leadership skills.

Responsibilities

• Oversee all daily warehouse functions including receiving, storing, and dispatching.
• Maintain accurate inventory levels and records across all product lines.
• Streamline warehouse workflows for efficiency and scalability.

Skills

Organisational skills

Leadership skills

Attention to detail

Stock control knowledge

Ability to work under pressure

Tools

Shopify

ERP software

Job description

Overview

Silki is looking for a proactive and highly organised Warehouse Manager to oversee our warehouse operations, stock control, and dispatch process.

This is a key role in a fast-paced, high-growth environment, responsible for ensuring that inventory is accurately managed, online and retail orders are fulfilled efficiently, and warehouse processes are streamlined to support our national expansion.

Key Responsibilities

1. Warehouse Operations: Oversee all daily warehouse functions including receiving, storing, picking, packing, and dispatching. Ensure cleanliness, safety, and optimal layout of the warehouse.
2. Inventory Management: Maintain accurate inventory levels and records across all product lines; implement and manage regular cycle counts and monthly stock takes; monitor Shopify and POS integrations to ensure accurate reflection of stock levels; manage the picking, packing, and dispatching of all online and wholesale orders; coordinate with courier partners and ensure timely and accurate deliveries; handle order‑related queries, returns, and escalations.
3. Stock Flow for Stores: Prepare and manage stock transfers between warehouse and physical stores; monitor store par levels and proactively dispatch replenishments; track in‑store collections and stock movements to ensure traceability.
4. Systems & Process Improvement: Streamline warehouse workflows for efficiency and scalability; implement and maintain stock management software tools and best practices; work with internal teams (retail, marketing, e‑commerce) to align inventory strategy.
5. Staff Management: Supervise warehouse staff and pick/pack team; train and guide staff on safety, SOPs, and accuracy standards; schedule shifts, monitor performance, and manage overtime when needed.

Requirements

• 3+ years' experience in warehouse, dispatch, or inventory management.
• Strong knowledge of stock control systems and order fulfilment workflows.
• Experience with Shopify, inventory apps, or ERP software preferred.
• Excellent organisational and leadership skills.
• Able to work under pressure and manage tight turnaround times.
• High attention to detail and ownership mindset.
• Forklift license or relevant certification (advantageous but not essential).

How to Apply

Interested candidates should send their CV and cover letter to #J-