Ward Clerk | Renal Ward

Life Healthcare; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare provider is seeking a Ward Clerk to support nursing operations through effective communication and administrative tasks. Candidates must have a Matric/Grade 12, be computer literate, and possess excellent customer service skills. This role includes flexible shifts and a positive attitude towards teamwork. Essential competencies include problem-solving and resilience.

Qualifications

• Matric / Grade 12 is essential.
• Computer literacy in MS Office, Impilo, and Imeds.
• Experience dealing with customers preferred.

Responsibilities

• Ensure optimal service levels while striving to achieve targets.
• Assist in non-nursing activities execution.
• Provide administrative support to the nursing team.

Skills

Excellent communication skills

Problem-solving

Ability to work within a team

Customer service experience

Education

Matric / Grade 12

Tools

MS Office

Impilo

Imeds

Job description

Function Finance / Administration Facility Position Ward Clerk | Renal Ward

Introduction

A vacancy has arisen for a Ward Clerk position reporting to the Manager.

The successful candidate will contribute towards the optimal functioning of the nursing team through effective : interdepartmental liaising, communication and Administrative support to the nursing team.

Critical Outputs

Ensure optimal service levels whilst understanding and striving to achieve targets.

To ensure the speedy and effective execution of non-nursing activities.

Attend meetings and in-service training as scheduled.

Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.

Knowledge of emergency plans and actions.

Elimination of medico legal risks through the correct identification and filing of patient's documentation.

Maintenance of a positive appearance and behavior, within and outside hospital relation.

Friendly and helpful client service.

Live up to the Quality principles.

Professional secrecy and discretion during contact with customers and colleagues.

Ensuring of effective communication between customers and colleagues.

Requirements

• Matric / Grade 12 is essential
• Computer literacy (MS Office, Impilo, Imeds)
• Excellent communication skills
• Experience in dealing with customers
• Knowledge of hospital procedures and medical terminology
• Ability to work within a team as well as independently
• Must be able to flex between day and night shift as well as between the various hospital admissions areas

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal