Ward Clerk | Multi ICU Ward

LIFE Healthcare Group; Bloemfontein; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare organization in Bloemfontein is seeking a Ward Clerk for the Multi ICU ward. The ideal candidate must have Grade 12, excellent communication skills, and at least one year of general administrative experience. Responsibilities include supporting the nursing team, ensuring patient documentation accuracy, and providing excellent client service. This role requires proficiency in Microsoft Office and effective communication within the team.

Qualifications

• Excellent communication and interpersonal skills are a prerequisite.
• Experience in dealing with customers.
• General administrative experience – at least 1 year.
• Computer literacy and proficiency in Microsoft Office is essential.
• Experience with stock control.

Responsibilities

• Ensure optimal service levels while striving to achieve targets.
• Attend meetings and in-service training as scheduled.
• Maintain a safe environment in all areas of the unit.
• Eliminate medico-legal risks through correct documentation.
• Provide friendly and helpful client service.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Ability to work independently

Education

Grade 12 or equivalent

Tools

Microsoft Office (Excel, Word)

Job description

An Exciting opportunity has arisen for the position of a Ward Clerk in the Multi ICU ward at Life Rosepark Hospital in Bloemfontein reporting to the Unit Manager. The successful candidate will contribute towards the optimal functioning of the nursing team through effective: interdepartmental liaising, communication and Administrative support to the nursing team.

Function Administration Facility Life Rosepark Hospital Position Ward Clerk | Multi ICU Ward Introduction

Critical Outputs

• Ensure optimal service levels whilst understanding and striving to achieve targets.
• To ensure the speedy and effective execution of non-nursing activities.
• Attend meetings and in-service training as scheduled.
• Ensuring a safe environment in all areas of the unit through staying up to date with safety standards and protocols.
• Knowledge of emergency plans and actions.
• Elimination of medico legal risks through the correct identification and filing of patient’s documentation.
• Maintenance of a positive appearance and behavior, within and outside hospital relation.
• Friendly and helpful client service.
• Live up to the Quality principles.
• Professional secrecy and discretion during contact with customers and colleagues.
• Ensuring of effective communication between customers and colleagues.
• Stock Control and billing on the system.
• Obtaining medical aid authorizations.

Requirements

• Grade 12 or equivalent
• Excellent communication and Interpersonal skills a prerequisite.
• Experience in dealing with customers
• General administrative experience – at least 1 year
• Computer literacy and proficiency in Microsoft Office (excel, word) is essential.
• Stock control.

Competencies

• A person who is result orientated, pays attention to detail, has excellent interpersonal as well as communication skills is needed.
• Customer focus, a commitment towards continuous improvement, the ability to work independently and the management of time is required.

Contact

Winnifred Sekowa

Tel [phone]

Email [e-mail]

Closing date Thursday, October 30, 2025

Internal applicants - Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer.

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted. Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.