Waitress / Waiter

findojobs-za; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A local coffee shop in Durban is seeking a Waiter/Waitress to provide exceptional customer service and maintain a welcoming environment. Candidates must have a minimum of 2 years experience in a similar role, strong communication skills, and the ability to work in a fast-paced setting. Flexible availability is required. This position includes various responsibilities from order taking to handling payments, ensuring a quality dining experience.

Qualifications

• Minimum of 2 years proven experience as a Waiter / Waitress in a coffee shop or restaurant.
• Neat and professional presentation.
• Availability to work flexible shifts, including weekends and public holidays.

Responsibilities

• Welcome and seat customers, presenting menus and taking orders accurately.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Maintain cleanliness of tables, service areas, and the overall dining space.
• Handle payments and operate the point-of-sale system efficiently.
• Assist with opening and closing duties of the coffee shop.
• Uphold hygiene, safety, and quality service standards at all times.

Skills

Communication

Customer service

Interpersonal skills

Ability to work under pressure

Job description

Key Duties and Responsibilities

• Welcome and seat customers, presenting menus and taking orders accurately.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Maintain cleanliness of tables, service areas, and the overall dining space.
• Handle payments and operate the point-of-sale system efficiently.
• Assist with opening and closing duties of the coffee shop.
• Uphold hygiene, safety, and quality service standards at all times.

Requirements

• Minimum of 2 years proven experience as a Waiter / Waitress in a coffee shop or restaurant.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Ability to work well under pressure in a fast-paced environment.
• Neat and professional presentation.
• Availability to work flexible shifts, including weekends and public holidays.

Note

Candidates who meet the above requirements will be contacted for further communication.