Waitress / Waiter

Riseup Management; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality organization in Durban is seeking experienced Waiters and Waitresses to join their dynamic team. Candidates should have at least 2 years in a similar role, excellent customer service skills, and a professional appearance. Flexibility to work shifts, including weekends, is required. This role is essential for creating memorable guest experiences in a vibrant environment.

Qualifications

• Minimum of 2 years’ proven experience as a Waiter / Waitress in a coffee shop or restaurant.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Neat and professional presentation.
• Availability to work flexible shifts, including weekends and public holidays.

Responsibilities

• Welcome and seat customers, presenting menus and taking orders accurately.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Maintain cleanliness of tables, service areas, and the overall dining space.
• Handle payments and operate the point-of-sale system efficiently.
• Assist with opening and closing duties of the coffee shop.
• Uphold hygiene, safety, and quality service standards at all times.

Skills

Customer service

Communication

Interpersonal skills

Ability to work under pressure

Job description

SUMMARY

A leading client in the hospitality sector is seeking experienced Waiters and Waitresses to join their dynamic team based on Florida Road, Durban. The ideal candidates should have a minimum of 2 years’ experience in a similar role within the hospitality industry, possess excellent customer service and communication skills, and maintain a professional appearance with a positive attitude. Applicants must also be willing to work flexible hours, including weekends and evenings. If you have a passion for delivering exceptional service and creating memorable guest experiences, we would love to hear from you.

POSITION INFO

Key Duties and Responsibilities

• Welcome and seat customers, presenting menus and taking orders accurately.
• Serve food and beverages promptly while ensuring customer satisfaction.
• Maintain cleanliness of tables, service areas, and the overall dining space.
• Handle payments and operate the point-of-sale system efficiently.
• Assist with opening and closing duties of the coffee shop.
• Uphold hygiene, safety, and quality service standards at all times.

Requirements

• Minimum of 2 years’ proven experience as a Waiter / Waitress in a coffee shop or restaurant.
• Strong communication and interpersonal skills.
• Excellent customer service orientation.
• Ability to work well under pressure in a fast-paced environment.
• Neat and professional presentation.
• Availability to work flexible shifts, including weekends and public holidays.

Note

Candidates who meet the above requirements will be contacted for further communication.