Waitress / Waiter

Bushmans Kloof (Cederberg, Western Cape); Clanwilliam; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prestigious wilderness reserve in South Africa is seeking a charismatic Waiter to enhance the guest experience. This role requires a minimum of 2 years’ experience in fine dining or upmarket cocktail settings and proficiency in upselling techniques. Successful candidates will demonstrate a strong command of the English language, attention to detail, and a presentable appearance. Flexibility in working hours is essential. Compensation details will be discussed upon selection.

Qualifications

• Minimum 2 years' experience in fine dining or upmarket cocktail bar.
• Good command of English and knowledge of hospitality vocabulary.
• Highly presentable and flexible with work hours.

Responsibilities

• Serve food and drinks to guests according to standards.
• Maximize revenue through upselling.
• Handle operating equipment according to company policies.
• Ensure proper setup of dining area.
• Maintain accurate transaction records.

Skills

Charismatic guest orientation

Attention to detail

Fine dining experience

Ability to upsell

Tools

Point of Sales System (Micros)

Job description

Description

Bushmans Kloof Wilderness Reserve and wellness Retreat

Waiter

Job Summary:

The position requires a charismatic guest orientated salesperson with great attention to detail, to serve food and drinks to guests and prepare the outlet in accordance with RCH standards

Organisational Positioning:

• Department: Food and Beverage
• Reporting to: Food and Beverage Manager
• Location: Bushmans Kloof Wilderness Reserve and Wellness Retreat

Minimum Experience or Qualification:

• Must have at least 2 years’ experience in a fine dining restaurant (restaurant waitron); or upmarket cocktail bar (bar waitron); or 4/5* Hotel / Lodge Outlet
• Exposure to a Point of Sales System (Micros - advantageous)
• Good command of the English Language with solid knowledge of hospitality vocabulary
• Highly presentable
• Able to work flexible hours, weekends and holidays

Key Performance Objectives:

• To maximise revenue generating opportunities, whilst enhancing the guest service experience, through upselling, in accordance with outlet service journey
• Ensuring that mise en place is done in accordance with F&B outlet standard
• Service guests in accordance with outlet service journey and company service culture
• Handle operating equipment in accordance with company standards ensuring minimal breakages
• Ensure that all revenue is accounted for by practicing the “swipe before you serve” principle for all transactions

The advert has minimum requirements listed. Management reserves the right to use additional / relevant information as criteria for short-listing.

Compensation: To be discussed