Waiter / Bartender

Oasis Life; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality company in Cape Town is seeking an experienced Waiter/Bartender to provide excellent service. You'll be responsible for greeting guests, taking orders, and serving food and beverages while maintaining high service standards. The ideal candidate has at least 2 years of experience, strong communication skills, and a commitment to customer satisfaction. This is a full-time, permanent position.

Qualifications

• Minimum 2 years serving experience in a hotel or restaurant environment.
• Fluent in English; a second language is advantageous.

Responsibilities

• Greet guests warmly and present menus.
• Serve food and beverages according to order sequence and service standards.
• Take and reconfirm orders accurately, noting special dietary requirements.

Skills

Excellent oral communication skills

Positive interpersonal skills

Customer service skills

Ability to upsell

Education

High school diploma or equivalent

Job description

Job Title

Waiter / Bartender

Location

Sunningdale (must be able to travel daily by 07h30 – no staff transport provided)

Job Type

Full-time, Permanent

Salary

R per month (plus tips)

Responsibilities & Duties

• Greet guests warmly and present menus.
• Inform guests of daily specials and any menu changes.
• Suggest food and beverage options, upselling where appropriate.
• Take and reconfirm orders accurately, noting special dietary requirements.
• Serve food and beverages according to order sequence and service standards.
• Observe guests to ensure satisfaction and promptly respond to additional requests.
• Provide wine service, including correct opening and pouring at tableside.
• Maintain proper dining etiquette by replenishing utensils, refilling glasses, and clearing courses.
• Enter orders accurately on the POS system, including all special requests.
• Coordinate effectively with fellow waiters, kitchen staff, and bar staff for smooth service.
• Assist in other restaurant operations when needed (telephone, reservations, financial transactions).
• Maintain good communication with the team about specials, stock availability, bookings, and events.
• Stock and maintain side stations at par levels.
• Assist with basic cleaning and setup tasks when required.
• Handle payments, issue receipts, and return change accurately.
• Print closing reports and drop cash with Front Office / Accounts.
• Tally daily credit card settlements with the EDC machine closing report.
• Close shifts correctly on the POS terminal.
• Consistently adhere to grooming and appearance standards.
• Display strong interpersonal skills and professional behavior.
• Be willing to assist colleagues by filling in during staff shortages.

Qualifications & Experience

• Education: High school diploma or equivalent (preferred).
• Experience: Minimum 2 years serving experience in a hotel or restaurant environment.
• Excellent oral communication skills.
• Positive interpersonal and customer service skills.
• Fluent in English; a second language is advantageous.