Waiter

HAZENDAL WINE ESTATE; Stellenbosch; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A premium wine estate in Stellenbosch is hiring a Waiter to provide exceptional service and manage multiple tasks efficiently. The ideal candidate should possess strong beverage and wine knowledge, have 2-3 years of experience, and be fluent in English. Benefits include a dynamic work environment and the opportunity to engage with diverse guests.

Qualifications

• 2-3 years’ experience in a similar capacity.
• Ability to work under pressure and handle shifts.

Responsibilities

• Take orders correctly and communicate them to the relevant sections.
• Communicate effectively and respectfully to guests on all levels.
• Maintain table cleanliness and provide guest assistance.

Skills

Fluent in English

Multitasking

Strong beverage knowledge

Wine knowledge

Job description

Overview

WE ARE HIRING: WAITER / WAITRES As a waiter you must be able to perform all duties of a Busser and a Food Runner. A Waiter must be able to multitask, prioritize and remain calm under pressure. As a Waiter you are responsible primarily for taking care of the tables in your section and giving your guests the best possible service

Key Duties and Responsibilities

• Communicate effectively and respectfully to guests on all levels.
• Communicate effectively and respectfully to all members of staff.
• Multitask and prioritize your work.
• Understand timing of dishes and order your food accordingly.
• Read tables and understand guests’ needs and dislikes.
• Take orders correctly and communicate them to the relevant sections.
• Follow up your orders.
• Communicate effectively with all BOH areas & colleagues
• Carry trays confidently and comfortably.
• Carry plates confidently and comfortably.
• Have full knowledge of the food menu.
• Have a full knowledge on the beverage menu
• Be confident & capable in handling umbrellas / loungers and all pool related equipment

Shift Checks

Throughout the shift you must also be checking the following:

• Stations that need clearance.
• Other Waiters that may need your assistance.
• Empty glasses on tables.
• Empty plates on tables.
• Guests that may need assistance.
• Drinks that need to be picked up from the bar.
• Dishes that need to be picked up from the kitchen.
• Table maintenance & sequence of service need to be strictly adhered to.
• Report to your superior if you notice a guest that may be under 18yrs of age and are ordering or drinking alcoholic beverages.
• Reporting any guests who are suspected to be external non-hotel guests.
• Perform all necessary daily & weekly duties to standard.

Skills, Experience & Educational Requirements

Fluent in written and spoken English, other languages a distinctive advantage To be able work well under pressure and able to work shifts

• 2-3 years’ experience in a similar capacity
• To be able to communicate effectively and do multi tasks
• Strong beverage knowledge / Wine knowledge