Waiter

Tsebo Solutions; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality solutions provider in Centurion is seeking a Full-Time professional to ensure excellent customer service at events. The role involves monitoring cleanliness, assisting clients with special needs, processing payments, and building lasting relationships with guests. Ideal candidates will have strong skills in customer service, organizational abilities, and a good understanding of hospitality requirements.

Responsibilities

• Offer recommendations to guests on meal and drink items in a friendly manner.
• Monitor cleanliness of plates, cutlery, and glassware.
• Control dining areas for cleanliness and order.
• Assist clients with special needs following relevant guidelines.
• Welcome guests in a friendly manner.
• Organise menus considering various factors.
• Ensure waiters provide excellent customer service.
• Process payments effectively.
• Control the menu for accurate pricing.
• Oversee billing procedures after service.
• Control table settings for correct setup.
• Build meaningful relationships to ensure customer satisfaction.
• Evaluate customer comments for satisfaction analysis.

Skills

Correspondent

Bidding

Accounting & Finance

Leasing

Imaging

Linux Administration

Job description

Duties & Responsibilities

• Offer recommendations to guests on meal and drink items available for special events or parties in a professional and friendly manner.
• Monitor that plates cutlery and glassware are clean polished and in good condition.
• Control dining areas including their floor and wall surfaces tables and serving stations and ensure appropriate cleanliness.
• Assist clients with special needs following relevant guidelines and special standards. Recognise their needs and accurately respond to them if needed.
• Welcome guests in a friendly manner in a certain place.
• Organise menus taking into account the nature and style of the establishment client feedback cost and the seasonality of ingredients.
• Ensure all waiters are providing excellent customer service in accordance to company policy.
• Process payments such as cash credit cards and debit cards.
• Control the menu in order to ensure that prices are correct and up-to‑date.
• Oversee that the billing procedure after a service is handled correctly.
• Control table settings in order to ensure a correct table setup including cutlery and glassware.
• Build a lasting and meaningful relationship with customers in order to ensure satisfaction and fidelity by providing accurate and friendly advice and support by delivering quality products and services and by supplying after‑sales information and service.
• Evaluate customers comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.

Key Skills

Correspondent,Bidding,Accounting & Finance,Leasing,Imaging,Linux Administration

Employment Type: Full-Time

Experience: years

Vacancy: 1