Vsat Field Service Representative - South Africa

Global Satcoms; Gauteng; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A satellite communication company in Gauteng is seeking a VSAT Field Service Representative to provide onsite technical support and installation of communication equipment. The ideal candidate will have experience with VSAT systems and certifications for offshore travel. This role offers flexibility in working days and competitive task-based pay.

Benefits

Remote and flexible working days

Access to Global Satcoms Academy

Task-based and daily rate pay

Qualifications

• Required certifications for Offshore traveling.
• Experience working on VSAT platforms, iDirect, Comtech, Newtec.
• Fluency in English and any other Asian local languages is a plus.

Responsibilities

• Provide onsite technical support for installations and repairs.
• Complete detailed maintenance and site survey reports.
• Troubleshoot RF and IP components using specialized software.

Skills

Technical support

Installation of communication equipment

Troubleshooting skills

Understanding of RF and IP components

Knowledge of satellite modems

Tools

Spectrum Analyzer

Test Equipment

Job description

The VSAT Field Service Representative ( Consultant Or Call-out Engineer) is responsible for providing onsite technical support to our projects via the installations, repair, and maintenance of terrestrial systems and satellite earth stations / VSAT / ESV terminals in both fixed and stabilized environments at our customer locations operating in South Africa / surrounding Countries.

Tasks

Installation, configuration, testing, and troubleshooting communication equipment including satellite modems, transceivers, BUC's, LNB's, Fixed and Stabilised antennas (SeaTel, Kingsat, Sailor, KVH, Orbit, Intellian), and out-of-band management.

Interpret technical, service orders, circuit diagrams, part lists, and schematics to effectively understand and troubleshoot customer issues.

Understand / Manipulate test equipment and tools required to diagnose VSAT systems including but not limited to; spectrum analyzers, multimeters, data testers, hand tools, etc.

Complete detailed written corrective maintenance, site survey, and preventative maintenance reports that are clear and grammatically correct in English upon completion of service activity.

Troubleshoot RF and IP components of maritime VSAT / ESV systems using specialized software and test equipment.

Interpret troubleshooting results and determine the best course of action to restore operability in the least time possible and most cost-effective manner.

Analyze the results of corrective actions to ensure systems, components and services are working satisfactorily.

Maintain the proper up-to-date documents in order to travel on short notice.

Meet all HSE requirements and certifications to perform job duties.

Other duties as assigned.

Requirements

Possess all required certifications for Offshore traveling as needed.

Experience working on VSAT platforms, iDirect, Comtech, Newtec.

• .etc.

Experience installing and troubleshooting both fixed and maritime VSAT / ESV systems (knowledge of Cobham and Intellian products preferred).

The English language is required, and any other Asian local languages are plus.

Have access to a Spectrum Analyser and Test Equipment as needed.

Benefits

Remote and flexible working Days ( Call Out)

Have access to the Global Satcoms Academy

Very good pay ( Task based and Daily rate)