VP, Ombuds & Ethics — Strategic Compliance Leader

Synchrony; Remote; ZAR 400 000 - 500 000; Full time

Job summary

A leading consumer financial services company in South Africa seeks a Vice President to oversee the Ombuds and Ethics Program. The candidate will lead the development of ethics, compliance frameworks and risk management strategies, ensuring integrity and transparency across the organization. This role requires extensive financial services experience and expertise in operational risk and compliance. It offers work-from-home flexibility and opportunities for career advancement.

Benefits

100% Work from Home flexibility

Best-in-class employee benefits

Career advancement opportunities

Qualifications

• 8+ years of financial services experience, including 5+ in ethics and compliance roles.
• Proven ability to handle complex investigations and maintain confidentiality.
• Strong knowledge of regulatory requirements in financial services.

Responsibilities

• Provide strategic direction for the Ombuds Office.
• Develop enterprise-wide ethics and compliance strategies.
• Collaborate with cross-functional partners to ensure compliance.

Skills

Financial services experience

Ethics knowledge

Risk management

Compliance expertise

Interpersonal communication

Data analytics

Problem-solving

Education

Bachelor's or Master's degree

Tools

eGRC platforms

Tableau

SAS

Excel

Job description

A leading consumer financial services company in South Africa seeks a Vice President to oversee the Ombuds and Ethics Program. The candidate will lead the development of ethics, compliance frameworks and risk management strategies, ensuring integrity and transparency across the organization. This role requires extensive financial services experience and expertise in operational risk and compliance. It offers work-from-home flexibility and opportunities for career advancement.