VoIP & Teams Voice Architect

AnywhereNow; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global enterprise dialogue management leader is seeking a Voice Engineer in Johannesburg, South Africa. You will design, implement, and maintain VoIP systems, integrating with Microsoft Teams and Azure services. Key responsibilities include monitoring infrastructure, ensuring security compliance, and collaborating with DevOps teams. Ideal candidates have strong VoIP expertise and a commitment to customer satisfaction.

Qualifications

• Strong ownership and collaboration skills.
• Commitment to continuous learning and customer satisfaction.
• Experience in designing and maintaining VoIP systems.

Responsibilities

• Design and maintain VoIP communication systems.
• Integrate voice services within Microsoft Teams.
• Monitor voice infrastructure with troubleshooting tools.

Skills

VoIP and SIP expertise

Microsoft Teams integration

Troubleshooting with Wireshark

Collaboration with DevOps teams

Disaster recovery planning

Tools

AKS

ACR

tcpdump

Job description

A global enterprise dialogue management leader is seeking a Voice Engineer in Johannesburg, South Africa. You will design, implement, and maintain VoIP systems, integrating with Microsoft Teams and Azure services. Key responsibilities include monitoring infrastructure, ensuring security compliance, and collaborating with DevOps teams. Ideal candidates have strong VoIP expertise and a commitment to customer satisfaction.