Voice Technician

Bitco; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A telecommunications company based in Midrand is seeking a skilled Voice Technician to perform installations and technical support for VOIP systems. Candidates must have 2-5 years of networking experience and a valid driver's license. This role requires strong problem-solving skills and the ability to work independently. Interested applicants should email their CVs to the provided address by 31 October 2025.

Qualifications

• 2-5 years of networking experience.
• Experience with VOIP systems.
• Strong understanding of IP / TCP protocols.
• Familiarity with hosted and onsite PBX systems.

Responsibilities

• Monitor and update mobile work apps.
• Manage schedules and plan workday effectively.
• Perform on-site installations of routers and VOIP phones.
• Maintain minimum stock levels and update inventory daily.
• Respond promptly to on-site call outs for installations and technical issues.
• Provide feedback to relevant departments regarding call outs.
• Complete in-office configurations of equipment as needed.
• Escalate any problems to relevant departments in a timely manner.
• Ensure quality assurance standards are met.
• Adhere to health and safety regulations.
• Identify and manage potential risks.
• Maintain and care for company vehicles and equipment.

Skills

Proficient in configuring asterisk PBX server and hosted PBX systems

Excellent time management skills

Strong problem-solving abilities

Flexible and adaptable

Detail-oriented and efficient

Assertive and able to communicate effectively

Ability to work independently

Willingness to work overtime

Organisational and planning skills

Education

Grade 12 / Matric or equivalent qualification

Valid driver's licence

Tools

Mikrotik

Cisco

Ubiquiti equipment

Job description

Voice Technician - Midrand

Vacancy

Voice Technician

Branch

Midrand

Reporting to

Team Lead / Manager - Voice

Reference

VT / 10 / 2025

Date Advertised

24 October 2025

Closing Date

31 October 2025

Link Africa is seeking a skilled and experienced Voice Technician to join our dynamic team in the Build Department of the Gauteng Region, based in Midrand.

The role of the Voice Technician is to complete voice installation and provide technical support for routers and phones, as well as training for clients.

Minimum Requirements

Qualifications

• Grade 12 / Matric or equivalent qualification
• Valid driver's licence

Experience

• 2-5 years of networking experience
• Experience with VOIP systems

Knowledge

• Strong understanding of IP / TCP protocols
• Familiarity with hosted and onsite PBX systems
• Knowledge of Mikrotik, Cisco, and Ubiquiti equipment
• Experience with VOIP phones

Skills

• Proficient in configuring asterisk PBX server and hosted PBX systems
• Excellent time management skills
• Strong problem-solving abilities
• Flexible and adaptable
• Detail-oriented and efficient
• Assertive and able to communicate effectively with various stakeholders
• Ability to work independently with minimal supervision
• Willingness to work overtime and on weekends as needed
• Organisational and planning skills

Responsibilities

• Monitor and update mobile work apps
• Manage schedules and plan workday effectively
• Perform on-site installations of routers, VOIP phones, and related equipment
• Maintain minimum stock levels and update inventory daily
• Respond promptly to on-site call outs for installations and technical issues
• Provide feedback to relevant departments regarding call outs
• Complete in-office configurations of equipment as needed
• Escalate any problems to relevant departments in a timely manner
• Ensure quality assurance standards are met
• Adhere to all health and safety regulations, policies, and procedures
• Identify and manage potential risks
• Maintain and care for company vehicles, equipment, and tools
• Ensure all company vehicles, equipment, and tools are in good working condition; arrange for repairs or replacements as needed

If you have the skills and experience required for this role, please email your comprehensive CV to [e-mail] with Voice Technician - VT / 08 / 2025 in the subject line. Applications must be submitted by 31 October 2025 . Please note that only shortlisted candidates will be contacted.