VMware support engineer

SpecCom; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading ICT integrator in Gqeberha is seeking a VMware Support Engineer to provide technical support and troubleshoot VMware environments. The ideal candidate will have strong customer support skills and relevant VMware certifications. This full-time position requires a problem-solving mindset and the ability to work directly with clients to ensure operational excellence.

Qualifications

• Deep knowledge and experience in Troubleshooting and Technical Support for VMware environments.
• Proficiency in Operating Systems and related technologies.
• Excellent Customer Support and Customer Service skills.
• Strong problem-solving abilities and analytical skills.

Responsibilities

• Provide technical support and troubleshooting for VMware environments.
• Address customer issues to ensure high-quality service delivery.
• Work closely with clients to resolve system and network-related problems.

Skills

Troubleshooting for VMware environments

Operating Systems

Customer Support

Problem-solving

Education

Bachelor’s degree in Information Technology or related field

Tools

VMware certifications (e.g., VCP)

Job description

Company Description

SpecCom is a Level 1 BBBEE 100% black-owned ICT integrator with a presence in South Africa and the UK. The company specializes in providing cutting-edge solutions across WAN, LAN, Datacenter, Cloud, and Managed Services domains. With a strong commitment to excellence, SpecCom delivers tailored technology services to meet the diverse needs of its clients.

Role Description

This is a full-time on-site role for a VMware Support Engineer, located in Port Elizabeth, Eastern Cape. The role involves providing technical support and troubleshooting for VMware environments, addressing customer issues, and ensuring high-quality service delivery. The VMware Support Engineer will also work closely with clients to resolve system and network-related problems while maintaining operational excellence.

Qualifications

• Deep knowledge and experience in Troubleshooting and Technical Support for VMware environments
• Proficiency in Operating Systems and related technologies
• Excellent Customer Support and Customer Service skills
• Strong problem-solving abilities and analytical skills
• Bachelor’s degree in Information Technology, Computer Science, or a related field (preferred)
• Relevant VMware certifications such as VCP are highly advantageous
• Ability to work collaboratively in an on-site environment