VKB Group Shop Assistant job

Digital Network Group.; Polokwane; On-site; ZAR 100,000 - 145,000; Full time

Job summary

VKB Group in Polokwane invites applicants for a Shop Assistant – NTK Retail role. You will assist customers, help with stock, display products and keep the store clean and safe in a busy retail environment.

The position offers an entry-level path with training, weekend and holiday rosters, and the chance to grow within South Africa’s leading agricultural retailer.

Qualifications

• Grade 12 or an NQF Level 4 qualification.
• Previous retail or depot experience is advantageous but not essential.
• Knowledge of Johnson’s clothing products is a plus.
• Must be physically fit and capable of manual labour.
• Clear criminal record.

Responsibilities

• Assist customers and provide friendly, professional service.
• Receive and organize stock, maintain displays, and ensure stock accuracy.
• Keep the store clean, safe, and well-merchandised.
• Support depot operations and teamwork.
• Assist with weekends and public holidays as rostered.
• Follow health and safety procedures.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Reliability

Work ethic

Education

Grade 12 / NQF 4

Job description

Shop Assistant – NTK Retail, Polokwane: A Great Entry-Level Opportunity with VKB Group

The Shop Assistant – NTK Retail position at VKB Group in Polokwane, Limpopo, offers an excellent opportunity for individuals looking to start or build a career in retail and agriculture. As one of South Africa’s leading agricultural companies, VKB Group plays an important role in supporting farmers while supplying quality products to consumers through its trusted regional brands, including VKB, GWK, and NTK. This permanent position is ideal for motivated candidates who enjoy working with customers, handling stock, and contributing to a team-oriented environment.

About VKB Group

VKB Group has established itself as a major player in South Africa’s agricultural industry. With farming at the heart of its operations, the company has expanded beyond traditional agricultural services into food processing, logistics, retail, and national and international market distribution. Through its network of brands, VKB Group supports the entire agricultural value chain—from supplying farming inputs to delivering food products to consumers.

The company’s commitment to innovation, sustainability, and customer satisfaction has made it one of the country’s most respected agribusinesses. Employees become part of an organization that values teamwork, integrity, continuous improvement, and excellent customer service.

Position Overview

The Shop Assistant is responsible for ensuring that the retail store operates efficiently while delivering outstanding customer service. This includes assisting customers, receiving and organizing stock, maintaining attractive product displays, and ensuring the store remains clean and safe. The role requires physical fitness, attention to detail, and a willingness to perform a variety of operational tasks.

Working closely with colleagues, the Shop Assistant helps create a welcoming shopping experience while supporting the daily operations of the depot. The position also requires flexibility, as employees may work weekends and public holidays according to the company roster.

Applicants interested in this opportunity should meet the following requirements:

• Grade 12 (Matric) or an NQF Level 4 qualification.
• Previous experience in a retail or depot environment is advantageous but not essential.
• Knowledge of Johnson’s clothing products will be an added advantage.
• Physically fit and capable of performing manual labour.
• Clear criminal record.
• Good communication and interpersonal skills.
• Ability to work effectively in a team.
• Willingness to work weekends and public holidays.

These requirements ensure that successful candidates can contribute effectively to the daily operations of the store while maintaining high standards of customer service.

Main Duties and Responsibilities

The successful Shop Assistant will perform a variety of important tasks that contribute to the smooth running of the retail operation. These include:

Customer Service

Providing friendly and professional assistance to customers is one of the most important aspects of the role. Employees help customers locate products, answer questions, provide product information, and assist with loading purchased goods.

Stock Management

The Shop Assistant is responsible for receiving incoming stock, checking deliveries for accuracy, moving products safely, and packing inventory correctly. Proper stock handling helps reduce losses and ensures customers always have access to the products they need.

Maintaining attractive product displays and ensuring shelves remain fully stocked are key responsibilities. Good merchandising improves the shopping experience and supports increased sales.

A clean and organized store creates a safe and pleasant environment for both customers and employees. Shop Assistants regularly clean work areas, organize shelves, and ensure the depot floor remains neat and hazard-free.

Health and Safety

Employees are expected to follow company safety procedures at all times. Safe handling of products, equipment, and stock contributes to a secure workplace for everyone.

Skills Required

To succeed in this position, candidates should possess several important workplace skills, including:

• Excellent customer service skills.
• Strong attention to detail.
• Accuracy when handling stock and merchandise.
• Reliability and dependability.
• Positive attitude and willingness to learn.
• Ability to work well under pressure.
• Good teamwork and communication skills.
• Commitment to maintaining high standards of cleanliness and organization.
• Strong work ethic and professional conduct.

These skills help employees provide excellent service while supporting the company’s operational goals.

Benefits of Working at VKB Group

Working at VKB Group offers several advantages, particularly for individuals beginning their careers. Employees gain valuable retail experience while working for a respected agricultural organization with opportunities for learning and career growth. The company’s supportive work environment encourages teamwork, continuous development, and high performance.

VKB Group is also committed to employment equity and diversity. The company actively supports the recruitment of people with disabilities and follows an Employment Equity Plan to promote fair and inclusive employment practices.

Why This Opportunity Matters

The Shop Assistant position offers more than just employment—it provides valuable experience in customer service, stock management, retail operations, and teamwork. Individuals who demonstrate commitment, reliability, and excellent customer service may have opportunities for future career growth within VKB Group.

For school leavers, first-time job seekers, or individuals with retail experience, this position represents an excellent opportunity to build practical skills while working for one of South Africa’s leading agricultural companies.

Conclusion

The Shop Assistant – NTK Retail vacancy in Polokwane is an ideal opportunity for hardworking, customer-focused individuals who enjoy working in a fast-paced retail environment. With responsibilities ranging from assisting customers and managing stock to maintaining store cleanliness and supporting daily operations, the role offers valuable experience and the chance to develop a successful career within the agricultural retail sector. Candidates who meet the requirements and are committed to delivering excellent service are encouraged to apply

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