Vitality Telesales Consultant - Park Square - KZN - Talent Pool

Discovery Limited; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance company in South Africa is seeking a Vitality Telesales Consultant to join their growing sales team. The role involves making outbound calls, achieving sales targets, and providing exceptional service to clients. Candidates should have a Matric qualification and 1-2 years of telesales experience. Performance and adaptability under pressure are essential. This position is based at the Discovery Connect Sales call centre in KwaZulu-Natal.

Qualifications

• 1-2 years of sales experience in an outbound telesales environment.
• Ability to speak fluently (accent neutral) in English and Afrikaans.

Responsibilities

• Provide good quality service and product knowledge to potential customers.
• Achieve a daily sales target of 13 sales.

Skills

Target Driven

Team Player

Goal orientated

Self-motivated

Ability to perform under pressure

Adapt to change

Self-managed

Ability to learn quickly and apply knowledge

Fluent in English/Afrikaans

PC literacy

Education

Matric

Job description

Vitality Telesales Consultant - Park Square - KZN - Talent Pool

Business Unit: DCM Distribution

Function: Banking

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people.

We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Job Purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Vitality telesales.

The successful individual will be required to perform on, but not limited to the following key outputs:

• Providing good quality service and good product knowledge to potential customers and Increase level of customer satisfaction.
• Achieving a daily sales target of 13 sales per day and increase revenue.
• Processing each application on the system after closing of a sale.
• Good lead conversion rate.

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Self-managed
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
• PC literacy, email, word, excel

Qualification & Experience

• At least 1 – 2 years sales experience with outbound telesales environment
• Matric

Advantageous

• Tertiary qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.