Virtual Front Desk Receptionist for Medical Aesthetics

Inside Out; Cape Town; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A leading medical aesthetics practice is looking for a full-time Receptionist / Front Desk Virtual Assistant. This role is the first point of contact for patients, ensuring an exceptional experience through professional communication. Key responsibilities include managing inbound calls, scheduling appointments, and providing administrative support. Candidates should have a neutral or British-leaning accent and demonstrate a commitment to a two-year tenure. This position offers a salary of $7 to $8 per hour, with the potential for review based on performance.

Qualifications

• Strong background in Reception and/or Customer Service.
• Experience in Phone Handling and Appointment Scheduling.
• Must treat patients with warmth to ensure comfort.

Responsibilities

• Promptly answer all inbound patient calls and address inquiries.
• Serve as the virtual front-desk while maintaining a friendly phone presence.
• Efficiently schedule and manage patient appointments.

Skills

Neutral/British-style Accent

Phone Handling

Customer Service

Appointment Scheduling

Professional Communication

Patient-Facing Experience

Emotional Stability

Job description

A leading medical aesthetics practice is looking for a full-time Receptionist / Front Desk Virtual Assistant. This role is the first point of contact for patients, ensuring an exceptional experience through professional communication. Key responsibilities include managing inbound calls, scheduling appointments, and providing administrative support. Candidates should have a neutral or British-leaning accent and demonstrate a commitment to a two-year tenure. This position offers a salary of $7 to $8 per hour, with the potential for review based on performance.