Virtual Childcare Support Specialist

Placements24; Soweto; Hybrid; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Health benefits

Professional development

Job summary

Placements24 is seeking a Virtual Childcare Support Specialist to join a fully remote team serving families in and around Soweto. You will provide remote guidance, resources, and support to parents and caregivers, and engage children through online activities.

Requirements include a Bachelor’s degree in a related field and 3–5 years of childcare or parent-education experience, with proficiency in virtual tools and content creation. Benefits include health coverage and remote flexibility.

Qualifications

• Bachelor’s degree in Early Childhood Education, Child Psychology, Social Work, or related field.
• 3–5 years in direct childcare, parent education, or similar support role.
• Experience using virtual tools and creating digital content.
• Strong interpersonal, communication, and problem-solving skills for remote work.
• Patient, empathetic, and committed to supporting families.
• Reliable internet and a suitable home office setup.

Responsibilities

• Provide remote guidance and resources to parents on childcare topics.
• Develop and facilitate engaging virtual activities and story times online.
• Respond to parent inquiries via email, chat, and video calls.
• Maintain accurate records of parent interactions and support.
• Stay current with best practices in child development and remote care.
• Collaborate with the remote team to create new online resources.

Skills

Childcare expertise

Remote communication

Digital content creation

Empathy

Strong communication

Education

Bachelor's degree in Early Childhood Education or related field

Tools

Video conferencing tools

Online learning platforms

Job description

About the Role

Our client is seeking a proactive and dedicated Virtual Childcare Support Specialist to join their fully remote team, serving families and children in and around Soweto . This role is crucial for providing remote guidance, resources, and support to parents and caregivers, as well as engaging children through online activities. You will leverage digital tools and platforms to deliver effective childcare support and educational engagement. We are looking for an individual with a strong background in childcare and a passion for innovative, accessible support solutions, ready to make a significant impact from anywhere.

Key Responsibilities

• Provide remote guidance and resources to parents on various childcare topics, including development, behavior management, and safety.
• Develop and facilitate engaging virtual activities, story times, and educational games for children online.
• Respond to parent inquiries via email, chat, and video calls, offering timely and professional support.
• Maintain accurate records of parent interactions and support provided.
• Stay current with best practices in child development and remote childcare support strategies.
• Collaborate with the remote team to develop new online resources and support initiatives.

Requirements

• Bachelor's degree in Early Childhood Education, Child Psychology, Social Work, or a related field.
• Minimum of 3-5 years of experience in direct childcare, parent education, or a similar support role.
• Proven experience with virtual communication tools, online platforms, and creating digital content.
• Excellent interpersonal, communication, and problem-solving skills, adapted for a remote environment.
• Patience, empathy, and a genuine desire to support families.
• Must have reliable internet access and a suitable home office setup.

Benefits

• Competitive salary commensurate with experience.
• Fully remote position offering significant flexibility and autonomy.
• Comprehensive health and wellness benefits package.
• Opportunities for professional development in online support and child development.
• The chance to work with a forward-thinking organization focused on accessible childcare solutions for the Soweto community and beyond.