Virtual Administrative Assistant

Water Tower Group; Centurion; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology-driven organization in South Africa is seeking a Virtual Administrative Assistant to provide essential administrative support. This full-time remote role offers a competitive salary and comprehensive benefits. Ideal candidates will have proficiency in Microsoft Office, strong organizational skills, and the ability to work independently. Apply by submitting your CV and cover letter to join a dynamic team delivering exceptional service.

Benefits

Comprehensive benefits package

Paid time off for public holidays

Access to online training and professional development

Qualifications

• 0-2 years of administrative experience, including internships.
• Reliable high-speed internet connection and professional home office setup.
• Basic understanding of South African data protection regulations.

Responsibilities

• Manage calendars, schedule meetings, and coordinate appointments.
• Handle professional email correspondence and data entry.
• Prepare and format documents using Microsoft Office or Google Workspace.
• Assist with basic bookkeeping tasks and organize virtual meetings.
• Conduct research to support team projects or client needs.

Skills

Proficiency in Microsoft Office Suite

Excellent written and verbal communication skills

Strong organisational skills

Ability to work independently

Familiarity with scheduling tools

Education

National Senior Certificate (Matric)

Tertiary qualification in Office Administration or related field

Tools

Microsoft Office Suite

Google Workspace

Zoho

Salesforce

Job description

Job Summary

We are seeking a highly organized and proactive Virtual Administrative Assistant to join our team on a full‑time permanent basis in South Africa, working remotely. You will provide essential administrative support to our team and clients, ensuring efficient operations and exceptional service delivery. This is an excellent opportunity for a detail‑oriented individual to thrive in a dynamic technology‑driven environment.

Key Responsibilities

• Manage calendars, schedule meetings, and coordinate appointments across multiple time zones.
• Handle professional email correspondence, including drafting, responding to, and prioritizing communications.
• Perform data entry, maintain accurate records, and update databases or CRM systems (e.g. Zoho, Salesforce).
• Prepare and format documents, reports and presentations using Microsoft Office or Google Workspace.
• Assist with basic bookkeeping tasks such as expense tracking or invoice preparation, if required.
• Organize virtual meetings via platforms like Zoom, Microsoft Teams or Google Meet, including minute‑taking.
• Conduct research and compile information to support team projects or client needs.
• Ensure compliance with South Africa’s Protection of Personal Information Act (POPIA) when handling sensitive data.
• Provide excellent customer service addressing client and team inquiries promptly and professionally.
• Support ad‑hoc administrative tasks to enhance team productivity.

Qualifications

• National Senior Certificate (Matric) or equivalent; a tertiary qualification (e.g. Diploma or Certificate in Office Administration, Business Management or related field) from a recognised South African institution is preferred.
• 0‑2 years of administrative experience (including internships, freelance or part‑time roles).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar).
• Familiarity with scheduling tools (e.g. Calendly, Doodle) or CRM platforms is an advantage.
• Excellent written and verbal communication skills in English; proficiency in additional South African languages (e.g. Afrikaans, isiXhosa) is a plus.
• Strong organisational skills with a keen eye for detail and accuracy.
• Ability to work independently in a remote setting with excellent time‑management skills.
• Reliable high‑speed internet connection and a professional home office setup.
• South African citizenship or valid work permit.
• Basic understanding of South African data protection regulations (e.g. POPIA) is beneficial.

Salary and Benefits

• Salary: ZAR per month based on qualifications, skills and location.
• Comprehensive benefits package including medical aid and pension contributions.
• Paid time off, including South African public holidays.
• Access to online training and professional development opportunities.
• Opportunities for career advancement within our growing organisation.
• Flexible remote work environment with access to modern collaboration tools.

Application

If you are a dedicated and tech‑savvy individual ready to excel as a Virtual Administrative Assistant, we invite you to apply for this rewarding opportunity with Water Tower Group. Join us in delivering outstanding administrative support to our clients and team across South Africa. Apply by submitting your CV, relevant certificates, and a cover letter.