Vip Security Officer

Betsoftware; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading security service provider is seeking a VIP Officer in Gauteng, South Africa to conduct surveillance and provide exceptional customer service at our branch. Responsibilities include ensuring safety protocols, conducting patrols, and assisting guests. Ideal candidates will have previous security experience, a valid driver's license, and registration with PSIRA. Join our diverse team committed to excellence in a fast-paced environment.

Qualifications

• Valid driver's license preferred.
• Previous security experience preferred.
• Registration with PSIRA required.

Responsibilities

• Conduct perimeter patrol before opening.
• Ensure safety protocols are maintained.
• Provide quality guest service and address complaints.
• Attend branch meetings as required.

Skills

Guest service skills

Traffic control

Emergency response

Job description

Responsibilities

• VIPs must be present 15 minutes before the branch opens and conduct a perimeter patrol before the branch opens.
• VIP Officer must ensure a floor walk once the branch is open to observe all is order and validate all observation checks before the Branch Manager/Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing their colleague and checking for potential danger while patrolling inside and outside the branch entrance, back areas, and all parking areas.
• Maintain all two‑way radios fully charged for early morning usage, carry panic buttons, two‑way radios, and earpieces to ensure open communication and ease of access in the event of an emergency.
• VIP Officer at the searching zone must use the scanner to search all guests entering the branch including team members and ensure the branch door or gate is always kept closed.
• Direct traffic on the premises, control the amount of vehicles entering and exiting the building, and minimise high‑risk entry by sliding close one door at end‑of‑day closing procedure.
• Attend branch meeting when notified by the Branch Manager and assist with stock receiving, alarm test, and submit daily report every morning by 10:00 am.
• Provide guest service by greeting guests with "Good day, welcome to Hollywood" and proactively address guest complaints with a positive, courteous attitude.

Qualifications

• Valid driver's license (advantageous).
• Previous security experience (advantageous).
• Registered with PSIRA (Private Security Industry Regulatory Authority).

About Us

BET Software is one of the most diverse betting software providers in Sub‑Saharan Africa, with a rapidly growing international footprint. Our multiskilled team is responsible for providing advanced software solutions while supporting incredibly high transactional volumes in a fast‑paced industry, making BET Software a lively and engaging place to be. We encourage a culture of collaboration, learning, and growth, while believing that diversity and teamwork make the dream work.