VIP Client Relations Specialist

Hollywoodbets; Durban; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading betting company is seeking a Client Liaison Officer in Durban to develop and implement strategies for retaining VIP customers and increasing their betting activities. The ideal candidate will have management experience and a background in the betting industry. You'll be responsible for enhancing customer relationships and meeting financial targets while upholding the brand's values. Join our vibrant team and help drive our customer engagement initiatives!

Qualifications

• Experience in a management role.
• Experience in the betting industry.
• A valid driver’s license.

Responsibilities

• Develop and implement customer retention strategies.
• Identify and retain core VIP customers.
• Grow the VIP customer base.
• Increase the betting activities of VIP customers.
• Measure and report on strategies’ results.

Skills

Account Management experience

Interpersonal communication skills

Strong sense of accountability

Networking and influencing skills

Customer service skills

Education

Relevant degree

Job description

A leading betting company is seeking a Client Liaison Officer in Durban to develop and implement strategies for retaining VIP customers and increasing their betting activities. The ideal candidate will have management experience and a background in the betting industry. You'll be responsible for enhancing customer relationships and meeting financial targets while upholding the brand's values. Join our vibrant team and help drive our customer engagement initiatives!