Vet Nurse Claims Specialist – Pet Insurance

Badger Holdings (Pty) Ltd; Cape Town; Hybrid; ZAR 300 000 - 400 000; Full time

Job summary

A leading pet insurance company is seeking a qualified Vet Nurse as a Pet Insurance Claims Consultant. The role involves reviewing and processing claims, assessing documentation, and communicating with pet owners. Strong communication skills and a veterinary nursing qualification are essential. Join a dedicated team with a mission to protect pets' wellbeing in Australia. Flexible working hours to align with Australian markets.

Qualifications

• Veterinary nursing qualification is mandatory.
• Strong understanding of veterinary terminology required.
• Excellent communication and customer service skills are essential.
• High attention to detail and strong analytical skills are required.

Responsibilities

• Review and process pet insurance claims with precision.
• Assess veterinary documentation to ensure eligibility.
• Make informed decisions on claims approvals and negotiations.
• Communicate empathetically with policyholders.

Skills

Communication skills

Customer service skills

Attention to detail

Analytical thinking

Negotiation skills

Education

Veterinary nursing qualification

Tools

Office and data entry software

Job description

A leading pet insurance company is seeking a qualified Vet Nurse as a Pet Insurance Claims Consultant. The role involves reviewing and processing claims, assessing documentation, and communicating with pet owners. Strong communication skills and a veterinary nursing qualification are essential. Join a dedicated team with a mission to protect pets' wellbeing in Australia. Flexible working hours to align with Australian markets.