Vehicle Stock Controller

Bluespec Holdings; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading vehicle management company in Gauteng is seeking candidates to implement effective stocking and delivery processes, monitor vehicle statuses, and manage customer queries. The ideal candidate should possess strong operational skills and a commitment to quality customer service. This role involves training and motivating the workforce to achieve high standards of efficiency.

Qualifications

• Strong understanding of vehicle process tracking and monitoring.
• Ability to establish and adhere to internal controls.
• Proven experience in customer service and team management.

Responsibilities

• Ensure that correct processes are implemented for stocking in and delivery of vehicles.
• Establish internal controls for efficient processes and systems.
• Monitor and reconcile vehicles received to ensure accuracy.

Job description

Overview

Contribute to the achievement of branch profit and ROI.

Responsibilities

• Ensure that correct processes are implemented and adhered to with regards to Stocking in of vehicles and delivery of vehicles.
• Establish internal controls to deliver efficient processes and systems.
• Implement and provide input on current processes and systems.
• Ensure correct and timeous preparation for vehicles are loaded on time andonline auction, keys availability, and loading pictures.

Process tracking / monitoring

• Reconcile / audit Received on Site vehicles to ensure all vehicles received arestocked in.
• Adhere to turnaround time “Received on Site” to “Stocked In” status.
• Monitor all on site queries and ensure correct statuses are applied to vehiclesreceived and released.
• Escalate any discrepancies / problems.

Achieve a consistent high quality of work across all always arears.

• Provide Stock Take lists of vehicles on hand timeously
• Ensure world class customer service at all customer interfaces.
• Supplier and Customer queries to be actioned immediately to ensure thatturnaround time is adhered to.
• Work closely with the Sales Executives and Sales Manager / s.
• Management and development of Human Resources.
• Motivate team / work force. Ensure necessary training towards new processes and systems.