Vehicle Service Advisor

First Degree Recruitment; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A vehicle dealership in Johannesburg is seeking a Vehicle Service Advisor to manage job costing and customer relations. Responsibilities include processing warranties, following up on vehicle progress, and ensuring customer satisfaction. Candidates should have 3 to 4 years of experience in the MOTOR industry, ideally with corporate branded dealerships, and must possess a valid SA Driver’s license. This role offers a dynamic working environment focused on customer service.

Qualifications

• 3 to 4 years' experience as Vehicle Service Advisor or Aftersales Consultant.
• Experience in the MOTOR industry, especially in corporate branded dealerships.
• Valid SA Driver’s license.

Responsibilities

• Cost job cards for vehicles booked into the workshop.
• Process warranties and follow up on vehicles' status.
• Liaise between clients and the workshop to ensure customer satisfaction.

Skills

Customer service orientation

Ability to work under pressure

Education

Grade 12 or equivalent

Job description

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Johannesburg.

Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced.

Requirements:

• Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant.
• Experience working within the MOTOR industry and with a corporate branded dealership like JAC, Land Rover, Jeep, etc.
• Must be able to work under pressure and be customer service orientated.
• Grade 12 or equivalent.
• Valid SA Driver’s license.
• Clear criminal record.

Send your CV to: [e-mail]