Vehicle Inspector & Client Liaison Specialist

DP World; Germiston; On-site; ZAR 350,000 - 550,000; Full time

Job summary

DP World in Germiston, Gauteng seeks a vehicle inspection liaison with leadership responsibilities to ensure adherence to SOPs and service agreements. You will bridge workshop technicians and clients, inspect vehicles, document outcomes, and drive efficiency in daily activities.

You'll deliver consistent quality, attend learning initiatives, and plan tasks to meet performance targets while upholding governance and compliance. The role emphasizes customer communication and continuous improvement.

Qualifications

• Bachelor's degree (NQF Level 7) or equivalent.
• Basic client/customer liaison knowledge and / or skill.
• Intermediate administration knowledge and / or skill.

Responsibilities

• Deliver work activities according to set standards in order to satisfy customers.
• Attend learning initiatives to improve work quality and enhance own skills.
• Own and live up to the company values.
• Execute own work according to set operating procedures service level agreements.
• Execute work in line with governance and compliance processes.
• Plan and organise own tasks to meet performance targets and SOPs (daily to 3 months).
• Communicate and provide advice to clients regarding vehicle maintenance work and progress.
• Conduct vehicle inspections to identify damages.
• Execute work activities effectively and efficiently to maximise financial performance.
• Provide continuous feedback on task delivery to support decision making.

Skills

Leadership experience

Client liaison

Administration skills

Education

Bachelor's degree (NQF Level 7)

Job description

DP World in Germiston, Gauteng seeks a vehicle inspection liaison with leadership responsibilities to ensure adherence to SOPs and service agreements. You will bridge workshop technicians and clients, inspect vehicles, document outcomes, and drive efficiency in daily activities.

You'll deliver consistent quality, attend learning initiatives, and plan tasks to meet performance targets while upholding governance and compliance. The role emphasizes customer communication and continuous improvement.