Vacation Rental Manager (Remote)

Wander; South Africa; Remote; ZAR 344 000; Full time

Job summary

A vacation rental management company in South Africa is seeking an experienced home manager to oversee daily operations of its rental portfolio. Responsibilities include maintaining properties, managing guest relations, coordinating with service providers, and ensuring compliance with regulations. The ideal candidate has over 5 years of property management experience and strong multitasking abilities. This is a full-time contractor position that pays $20k annually.

Qualifications

• Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator).
• At least 5 years of previous experience in property management.
• Proficient in property management software.

Responsibilities

• Oversee daily operations and management of short-term vacation rental portfolio.
• Handle guest inquiries, complaints, and requests related to the home.
• Coordinate and oversee property maintenance and repairs.

Skills

Communication skills

Organizational skills

Problem-solving skills

Quick decision-making

Interpersonal skills

Education

Relevant certifications in property management

5 years of experience in property management

Tools

Property management software

Job description

Job Description

We are seeking a highly motivated and experienced home manager to oversee the daily operations and management of our short-term vacation rental portfolio. The ideal candidate will be responsible for maintaining and enhancing the value of our properties while ensuring a positive guest experience.

Requirements

Current primary residence in South America, Central America, or Mexico. The role will be 5 days a week, including at least one weekend day. Work hours are TBA.

Responsibilities

Guest Relations

• Handle guest inquiries, complaints, and requests related to the home
• Coordinate with the concierge team on resolutions

Property Maintenance

• Coordinate and oversee property maintenance and repairs
• Schedule preventative maintenance across houses
• Schedule routine inspections and address any issues promptly
• Manage relationships with contractors and service providers

Financial Management

• Prepare and manage property budgets
• Handle financial reporting and maintain accurate records

Legal Compliance

• Stay updated on laws and regulations
• Ensure the property complies with all relevant codes and regulations

Risk Management

• Assess and mitigate risks related to property operations
• Implement safety and security measures

Qualifications

• Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator) are ideal.
• At least 5 years of previous experience in property management
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in property management software
• Excellent problem-solving skills; have the ability to address and resolve issues promptly and effectively
• Quick decision-making skills
• Bonus: Has experience managing homes in the US

Compensation

• This is a full-time contractor position that pays $20k annually.