Job Description
We are seeking a highly motivated and experienced home manager to oversee the daily operations and management of our short-term vacation rental portfolio. The ideal candidate will be responsible for maintaining and enhancing the value of our properties while ensuring a positive guest experience.
Requirements
- Current primary residence in South America, Central America, or Mexico.
- The role will be 5 days a week, including at least one weekend day.
- Work hours are TBA.
Responsibilities
Guest Relations
- Handle guest inquiries, complaints, and requests related to the home.
- Coordinate with the concierge team on resolutions.
Property Maintenance
- Coordinate and oversee property maintenance and repairs.
- Schedule preventative maintenance across houses.
- Schedule routine inspections and address any issues promptly.
- Manage relationships with contractors and service providers.
Financial Management
- Prepare and manage property budgets.
- Handle financial reporting and maintain accurate records.
Legal Compliance
- Stay updated on laws and regulations.
- Ensure the property complies with all relevant codes and regulations.
Risk Management
- Assess and mitigate risks related to property operations.
- Implement safety and security measures.
Qualifications
- Relevant certifications in property management (e.g., Certified Property Manager, Real Property Administrator) are ideal.
- At least 5 years of previous experience in property management.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in property management software.
- Excellent problem‑solving skills; ability to address and resolve issues promptly and effectively.
- Quick decision‑making skills.
Bonus
Has experience managing homes in the US.
Compensation
This is a full‑time contractor position that pays $20,000 annually.