VA Training Specialist

TalentPop App; Soweto; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading eCommerce company seeks an e-Commerce VA Training Specialist to conduct training classes and onboard new agents. Candidates should have training and virtual assistant experience, especially in topics like SEO and Email Marketing. This fully remote position offers competitive pay, health benefits, and opportunities for career growth.

Benefits

Competitive pay and performance-based raises

Paid time off and holiday bonuses

Health and dental benefits

Fully remote work environment

Opportunities for career growth

Qualifications

• 1–2 years of training experience required.
• 1–2 years of virtual assistant experience preferred.
• Experience with SEO, Email Marketing, eCommerce tasks, and Data Analytics is necessary.

Responsibilities

• Host training classes via Zoom on relevant topics.
• Train new agents on policies and tools.
• Conduct evaluations for continuous improvement.

Skills

Training experience

Communication skills

Coaching skills

Attention to detail

Motivational leadership

Tools

Shopify

Klaviyo

Canva

Trainual

Loom

Job description

Join Our Team as a e-Commerce VA Training Specialist!

This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem!

Job Responsibilities

• Host training classes via Zoom, discussing topics in the training outline.
• Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
• Deliver ongoing training for current team members to maintain and enhance their skills.
• Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
• Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
• Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
• Create training materials and develop training plans for different tools and topics relevant to agents’ roles.

Qualifications

• 1–2 years of training experience
• 1–2 years of virtual assistant experience preferred
• Experience in at least two to three of the following: SEO, Email Marketing, eCommerce Website tasks, Data Analytics/Reporting
• Knowledge and experience in eCommerce
• Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
• Experience with Canva, Trainual, and Loom is a plus
• Excellent written and verbal communication skills
• Strong coaching, planning, and organizing skills
• Excellent attention to detail
• Self-starter and motivational leader
• High energy and strong engagement skills
• Proficient in communication tools like Gmail and Slack

Internet Requirements

• DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum)

Perks & Benefits

• Competitive pay and performance-based raises.
• Paid time off and holiday bonuses.
• Health and dental benefits or a monthly health stipend.
• A fully remote work environment.
• Opportunities for career growth as we continue to expand.

Why Join Us?

• Fast-growing startup in the eCommerce ecosystem
• Be inspired daily by a team of winners
• Collaborative team and positive work environment
• Clear career path and opportunities for advancement

Ready to Grow with Us?

If you’re ready to empower others and grow your own career in the process, we’d love to hear from you. Let’s build something amazing together!