Utilities Specialist x 20

Edge Executive Search Group; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent infrastructure firm in South Africa seeks a Utilities Specialist to manage utility accounts and engage with service providers. This role involves resolving disputes, tracking payments, and coordinating with internal teams and external stakeholders. Ideal candidates should have at least 2 years’ experience within a utilities or municipal environment, strong MS Office skills, and excellent communication abilities. A Matric/Grade 12 qualification is required, and a finance qualification is an advantage. This position offers a chance to contribute to a critical utility management process.

Qualifications

• Minimum 2 years’ experience in a utilities or municipal environment.
• Experience dealing with municipalities, Eskom, landlords, or utility suppliers.
• Valid South African driver’s licence.

Responsibilities

• Engage with utility service providers to resolve queries and disputes.
• Open, transfer, and terminate utility accounts accurately and timely.
• Track payments, deposits, and credit recoveries.
• Maintain progress trackers and supporting documentation.
• Liaise professionally with internal departments and external stakeholders.

Skills

Engaging with utility service providers

Strong communication skills

Organisational skills

Problem-solving skills

Strong MS Office skills

Education

Matric / Grade 12

Finance qualification or studies towards one

Tools

MS Excel

Job description

Utilities Specialist | South Africa | Permanent

Are you experienced in managing utility accounts, queries, and stakeholder relationships within a municipal or utilities environment? This role offers the opportunity to play a critical part in ensuring accurate, efficient, and timeous utility account management across a national infrastructure portfolio.

The Utilities Specialist is responsible for engaging with utility service providers to manage queries, resolve disputes, open and close accounts, and handle terminations. The role requires close coordination with internal teams and external stakeholders to ensure accurate billing, timely resolutions, and effective tracking of all utility-related activities. Attention to detail, strong follow-through, and professional communication are essential.

The position is situated within a utilities transfer project environment, supporting business continuity by ensuring that all utility accounts are correctly established, maintained, and closed, while payments, deposits, and credits are tracked and recovered as applicable.

Our client operates within a large-scale infrastructure and asset environment, working closely with municipalities, landlords, and national utility providers. The organisation values accountability, structured processes, and proactive stakeholder engagement.

What You’ll Do

• Engage with utility service providers to resolve queries and disputes
• Open, transfer, and terminate utility accounts accurately and timeously
• Coordinate and assist with meter readings
• Track payments, deposits, and credit recoveries
• Maintain progress trackers, reports, and supporting documentation
• Liaise professionally with internal departments and external stakeholders
• Source and distribute key utility-related information across the business

What You Bring

• Matric / Grade 12
• Minimum 2 years’ experience in a utilities or municipal environment
• Experience dealing with municipalities, Eskom, landlords, or utility suppliers
• Strong MS Office skills, particularly Excel
• Valid South African driver’s licence
• A finance qualification or studies towards one will be advantageous
• Strong communication, organisational, and problem‑solving skills

What Success Looks Like

• Utility accounts opened and closed without delays or errors
• Queries and disputes were resolved efficiently with service providers
• Accurate tracking of payments, deposits, and credits
• Clear, professional communication with all stakeholders
• Well‑maintained reports and documentation supporting business decisions