User Assistance Technicians - Second Line

Spinnaker Software; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic software company in South Africa is seeking a dedicated individual to provide support for their Arch retail software. This role emphasizes teamwork in a high-energy environment. Successful candidates will assist with both hardware and software challenges while contributing to a transparent workplace culture. The company champions a good work-life balance, ensuring that happy employees lead to happy users. If you're motivated by success and collaboration, consider applying today.

Benefits

Good work-life balance

Transparent work environment

Responsibilities

• Provide user support for Arch, including hardware and software assistance.
• Manage support for loyalty programs and retail software.
• Work in a high-pressure, fast-paced environment.

Job description

About the Role

You will be part of a diverse team where everyone works together to achieve one goal, a Happy Arch User

The role offers an excellent career growth plan with multiple success stories testament to this.

Being part of the Spinnaker team requires you to be able to work under pressure in our very high paced energetic, positive environment.

You will be providing Arch user support to our in house developed Retail Software Arch. This may include but not limited to Hardware and Software support. (EFT, Retail software support, Loyalty programmes, Estore and much more)

Spinnaker Benefits

A good work-life balance is very important at Spinnaker Software. We understand that what you put in is what you get out.

Happy employees = Happy Arch Users

We have a transparent environment and everyone's opinion matter

We huddle up, discuss it, vote on it, make it happen

Remember you are responsible for your own actions – Both Success and Failures

If the above sounds good to you, don't delay, apply today