Universal Banker-Sales Consultant

Standard Bank Group; Shaka's Rock; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Standard Bank Group seeks a candidate for a Personal & Private Banking customer service role in KwaZulu-Natal. The successful applicant will have Matric with FAIS Level 5 and RE 5 is advantageous, plus 2–3 years in customer service within financial services and 1 year in sales. A valid driver's license is essential.

This role emphasizes client service, product knowledge, and the ability to generate ideas and provide insights while following standard processing and verification steps.

Qualifications

• Matric coupled with a completed FAIS qualification NQF Level 5
• RE 5 - advantageous
• 2 - 3 years' customer service experience in banking/insurance/financial services/client services environment
• 1 year experience in sales
• A Valid Drivers License is an essential requirement

Skills

Customer service

Sales

Communication

Product knowledge

Education

FAIS qualification NQF Level 5

RE 5 - advantageous

Tools

Valid Driver's License

Job description

Business Segment: Personal & Private Banking

Qualifications

Minimum Qualifications

• Matric coupled with a completed FAIS qualification NQF Level 5
• RE 5 - advantageous

Experience Required

• 2 - 3 years' customer service experience in banking/insurance/financial services/client services environment
• 1 year experience in sales
• A Valid Drivers License is an essential requirement

Additional Information

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Articulating Information
• Product Knowledge
• Application and Submission Verification
• Processing
• Client Acceptance and Review

Our Commitment to Diversity, Equity and Inclusion

Standard Bank Group is committed to fair and inclusive employment practices. We aim to build a workforce that reflects the diversity of the communities we serve and welcome applications from candidates of all backgrounds, including people with disabilities. We strive to create an environment where everyone has an equal opportunity to contribute and grow.