Unit Manager - Critical Care

Augment and Recruit; Bloemfontein; On-site; ZAR 850,000 - 1,200,000; Full time

Job summary

Augment and Recruit is recruiting a Unit Manager for the Cardiology Critical Care Unit. You will lead the nursing team, ensure safe, high-quality care, and manage financial resources to control risks and ensure efficient operations.

Responsibilities include maintaining infection control, risk management, staff development, and collaboration with theatre, pharmacy and other units to improve the patient and family experience, while building strong relationships with doctors and funders.

Qualifications

• Bachelor’s degree in nursing required with active registration.
• Postgraduate Diploma in Critical Care preferred or equivalent.
• Strong knowledge of clinical quality, risk and accreditation requirements.

Responsibilities

• Deliver safe, evidence-based patient care in line with standards.
• Maintain infection prevention, auditing and accreditation compliance.
• Identify and mitigate clinical risks; respond to incidents and complaints.
• Lead, coach and develop the nursing team; manage rosters and performance.
• Optimize unit budget, staffing, equipment and consumables.
• Own patient and family experience; collaborate with theatre and services.
• Build relationships with doctors, patients, funders and management.

Skills

Nursing leadership

Clinical risk mgmt

Infection prevention

Auditing & accreditation

Budget management

Staff development

Communication

Education

Bachelor's in Nursing

Postgrad Diploma - Critical Care

SANC Registration

Job description

The Unit Manager is accountable for the Cardiology Critical Care Unit and is charged with ensuring safe, high-quality patient care and a positive client experience. The role leads and engages the unit’s nursing team and manages its fi nancial and other resources, so that clinical risks are controlled and processes run efficiently.

Duties and Responsibilities:

Clinical Quality and Patient Safety

• Deliver safe, evidence-based patient care in line with company clinical standards, policies and procedures.

Maintain compliance with infection prevention and control, auditing and accreditation requirements.

Clinical Risk Management

• Identify, report and mitigate clinical risks in the unit, including incidents, adverse events and near misses.

Resolve patient complaints promptly and apply the lessons learned.

• Lead, coach and develop the nursing team; manage rosters, productivity, performance and employee relations.
• Build an engaged, accountable team culture with strong retention.

Financial and Resource Management

• Manage the unit's operational and capital expenditure within budget guidelines.
• Optimise the use of staff, equipment and consumables.

Client Experience

• Own and actively improve the patient and family experience in the unit and across the hospital.
• Work with theatre, pharmacy, allied health, support services and other units to achieve shared outcomes.

Stakeholder Relations

• Build constructive relationships with doctors, patients, families, funders and management.

Knowledge and Experience:

• Minimum 7 years' Professional Nurse experience in a hospital.
• Minimum 3 years' leadership experience in a hospital.
• Continuous improvement and quality assurance methodologies (e.g. ISO, COHSASA, JCI standards).

Educational Qualifications & Professional Registrations:

• Bachelor’s Degree in Nursing Science.
• Postgraduate Diploma in Nursing - Critical Care.
• Current and valid registration with the South African Nursing Council (SANC) - mandatory and non-negotiable
• Registration must be maintained in good standing throughout employment

Skills and Attributes:

• Nursing functional knowledge and relevant nursing legislation
• Clinical risk management and patient complaint management
• Infection prevention and control
• Auditing and accreditation processes
• Continuous improvement and quality assurance methodologies
• Financial and budget management
• HR processes, employee relations and staff productivity management
• Healthcare industry knowledge
• Decisive, visible leader who stays calm under pressure
• Strong communicator with a patient-centred mindset
• Sound judgement, integrity and attention to detail