Administrative & Communication Management
- Manage all incoming and outgoing correspondence, including emails, mail, and internal memos
- Maintain an organized filing system (digital and physical) for store records, policies, and contracts
- Coordinate and schedule meetings, appointments, and training sessions for staff and management
- Prepare operational reports, performance summaries, and administrative documentation as required by the Store Manager.
Staff Administration and Financial Support
- Manage staff payroll documentation, including processing accurate timesheets for submission to the central payroll department
- Provide administrative support for the employee lifecycle, including basic staff record maintenance, onboarding paperwork, and uniform management
- Process and reconcile store finances, including tracking invoices, expense reports
- Liaise with vendors and suppliers regarding outstanding payments or billing inquiries.
Operational Coordination and Oversight
- Monitor and maintain office and store supply inventory, placing orders as needed to prevent shortages
- Coordinate basic store maintenance and repairs with external service providers (e.g., cleaning, equipment service) as directed by the manager
- Support the Store Manager in creating and distributing weekly staff schedules
- Ensure compliance documentation (e.g., safety checklists, permits) is up-to-date and readily available
- Head up stock takes and processes
- Ensure deadlines are met