Underwritting Specialist

FNB South Africa; Johannesburg; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

FNB South Africa is seeking an Underwriting Specialist to promote, develop and implement the company’s underwriting philosophy and strategy, delivering a range of underwriting functions to maximise performance.

Join FR Life Assurance and lead medical underwriting, provide training, ensure regulatory compliance, review processes, and collaborate with underwriting teams to support risk, reporting and continuous improvement.

Qualifications

• Minimum 10 years in underwriting with at least 5 years in senior underwriting.
• Proven leadership, training and coaching experience.
• Strong knowledge of medical underwriting and risk assessment.
• Experience with regulatory frameworks in life insurance.
• Ability to mentor diverse teams and drive process improvements.

Responsibilities

• Lead and develop the medical underwriting team to meet objectives.
• Ensure compliance with goals, standards and customer satisfaction.
• Review and ratify underwriting processes with the Underwriting Management Team.
• Govern underwriting processes and manage risk.
• Provide input on Ombudsman cases and high-priority matters.
• Mentor and train underwriters and collaborate with call centre teams.
• Support reinsurance guidelines and reporting.

Skills

Leadership

Training

Underwriting

Risk Management

Regulatory Compliance

Mentoring

Stakeholder Management

Education

Matric

Relevant degree

Job description

Job Description

To promote, develop and implement the Company's underwriting philosophy and strategy through the successful delivery of a variety of underwriting functions to maximize performance and achieve company objectives.

Hello Future Underwriting Specialist,

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FR Life Assurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

• Provide leadership, support, training, guidance and development to the medical underwriting team to
• ensure that the team complies with goals, objectives and standards of the organization to meet customer satisfaction, deadlines and manage the risk of the organisation.
• Review & ratification of underwriting business processes to the Underwriting Management Team
• Maintain and govern the underwriting processes for the Underwriting Department
• Understand and operate within regulatory framework and identify and escape any risks to the
• business.
• Support the Underwriting Managers with their role objectives as needed.
• Research and maintain an awareness of market conditions, practice and legislation, making appropriate recommendations by identifying opportunities to maximize business performance.
• Reporting, Auditing as well as the wider Underwriting Department
• Assessment of medical, financial & occupational underwriting risk.
• Assessment of complex and commercial cases within the agreed KPI target
• Creation of business practice guidelines
• Creation, implementation, review, testing & maintenance of Medical underwriting rules & questions.
• Relationship management with re-insurance treaty partners
• Implement Re-insurer guidelines and requirements.
• Assist with Ad hoc letters, non-disclosure letters & communicating changes in standards.
• Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints
• Onboarding Training, mentoring & coaching of Underwriters
• Training & support for Underwriting, Advisory and Call Centre teams
• Providing retrospective underwriting decisions at claims stage
• Conduct and recommend Limit reviews for underwriters.
• Assist with / conduct periodic quality assurance reviews for in-force policies.
• Handle complex technical queries.
• Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting
• Specialist), etc.
• Lead or support defined pieces of work end to end within agreed timelines.
• Pro-actively identify areas for process improvement and efficiency enhancements.
• Support other key tasks within the Underwriting Operations Team such as reinsurance maintenance, reporting, Auditing as well as the Underwriting Department.
• Assessment of medical, financial & occupational underwriting risk.
• Assessment of complex and commercial cases within the agreed KPI target
• Creation of business practice guidelines
• Creation, implementation, review, testing & maintenance of Medical underwriting rules & questions.
• Relationship management with re-insurance treaty partners
• Implement Re-insurer guidelines and requirements.
• Assist with Ad hoc letters, non-disclosure letters & communicating changes in standards.
• Providing input to Lead underwriting on Ombudsman cases, High priority, CEO and media complaints
• Onboarding Training, mentoring & coaching of Underwriters
• Training & support for Underwriting, Advisory and Call Centre teams
• Providing retrospective underwriting decisions at claims stage
• Conduct and recommend Limit reviews for underwriters.
• Assist with / conduct periodic quality assurance reviews for in-force policies.
• Handle complex technical queries.
• Work with Underwriting Data Specialists to translate underwriting philosophy into underwriting
• Specialist), etc.

You Will Be An Ideal Candidate If You

• Matric
• Relevant degree would be advantageous
• Fit & Proper requirements for long term insurance category B1 for advice (advantageous)
• Minimal of 10 years with at least 5 years senior underwriting experience)

Knowledge

• Proven track record in medical training or previous medical underwriting at an advanced level
• A higher / advanced level of product knowledge regarding Lump Sum Disability, Critical Illness,
• Income Protection, Business Cover, Group Risk, and the assessment and underwriting thereof.
• Assessment of medical, financial & occupational underwriting risk of an organisation
• In-depth and expert knowledge and application of underwriting administration processes
• Experience of influencing stakeholders within underwriting and wider business areas
• Systems and analytical experience
• Proven advanced underwriting and technical background

You Will Have Access To

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We Can Be a Match If You Are

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

#post

#fnb

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12/09/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.