About the Role
Our client, a distinguished insurance provider, is seeking a results-oriented and experienced Underwriting Manager to lead their operations in Pretoria. This leadership role is responsible for overseeing the underwriting function, ensuring the profitable growth of the business while maintaining robust risk management practices. You will manage a team of underwriters, set performance targets, and implement effective underwriting strategies tailored to the local market. The successful candidate will possess strong leadership qualities, exceptional analytical skills, and a deep understanding of the insurance industry in Gauteng and surrounding regions. This is a critical position offering the opportunity to shape the underwriting direction and contribute significantly to the company's strategic objectives in the heart of South Africa's administrative capital.
Key Responsibilities
- Manage and direct the day-to-day operations of the underwriting department, ensuring efficiency and effectiveness.
- Develop, implement, and monitor underwriting policies, guidelines, and procedures to align with business objectives.
- Lead, train, and mentor a team of underwriters, fostering a culture of excellence, accountability, and continuous improvement.
- Analyze market trends, competitor activities, and portfolio performance to identify opportunities and risks.
- Set underwriting authority levels and ensure adherence, while managing the escalation of complex cases.
- Collaborate with sales, claims, and product development teams to ensure a cohesive approach to client service and product offerings.
- Review and approve large or complex risks, ensuring appropriate pricing and terms.
- Monitor key performance indicators (KPIs) for the underwriting team and implement corrective actions as needed.
- Represent the underwriting department in management meetings and contribute to strategic planning initiatives in Pretoria.
Requirements
- Minimum of 7 years of progressive experience in insurance underwriting, with at least 3 years in a management or supervisory role.
- Proven experience in developing and executing underwriting strategies.
- Strong leadership, team management, and motivational skills.
- Excellent analytical, decision-making, and problem-solving abilities.
- In-depth knowledge of various insurance lines (e.g., personal, commercial) and risk assessment techniques.
- Understanding of the regulatory environment and compliance requirements in South Africa.
- Exceptional communication, negotiation, and interpersonal skills.
- Bachelor's degree in Business, Finance, Risk Management, or a related discipline. Relevant professional qualifications (e.g., CIP, ACII) are highly preferred.
- Proficiency in underwriting systems and relevant software.
Benefits
- Competitive base salary with attractive performance-related bonuses.
- Comprehensive medical and retirement benefits.
- Opportunities for leadership development and career advancement.
- A structured work environment with a clear focus on professional growth.
- Supportive team culture and collaborative work atmosphere.
- Located in a central and accessible area of Pretoria.
- Generous annual leave and other paid time off.
- Access to employee wellness programs.